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Aperlena

Provision for Remote Diagnostics and Technical Support for NOC Vessels

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Description

The contract is a service agreement with the supplier for the provision of: technical support, remote diagnostics, emergency assistance, maintenance support for the supplier specific systems onboard the RSS James Cook. As part of the contract, the supplier will provide access to a Remote Diagnostic System which will enable to the supplier to securely connect and digitally interact with the systems on board. The interaction includes: systems monitoring, fault finding, data transfer and if possible remote corrections via the Common Remote Service Platform. Additionally, the National Oceanography Centre will have access to a 24 hour, 7 days a week support line that will offer technical support in case of urgent requirements on board the ship. For non-urgent queries a general technical support line is available during the hours of 08:00 and 16:00 in the CET time zone.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 2 weeks ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

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16 notices tracked · 15 awarded

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