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TED - Tenders Electronic Daily (Publications Office of the EU) verified 4 days ago Contract award

Poland - Technical support services - Provision of technical support services for Commvault Data Platform software

Original Polska - Usługi w zakresie wsparcia technicznego - Świadczenie usługi wsparcia technicznego dla oprogramowania Commvault Data Platform

Awarded Poland Warszawski stołeczny IT services

Buyer Krajowy Ośrodek Wsparcia Rolnictwa

€363,875 awarded value

Key facts

Awarded
Estimated value
€295,896
converted from PLN
Procedure
Open procedure
  1. Awarded
  2. Published
  3. Contract ends August 2027
View the official notice Watch this tender

This contract runs about 21 months, so it is back on the market around August 2027. Log in

Awarded to

Enigma Systemy Ochrony Informacji Sp. z o.o.

Awarded value
€363,875 23% over the estimate of the same lots
Award date
Record with this buyer
3 contracts from this buyer in the register, €1.5M in total
Back on the market
Aug 2027 How we know

When this contract comes back

This contract runs about 21 months, so it is back on the market around August 2027.

Every contract expiring, on the radar

Summary

Machine-generated summary

Krajowy Ośrodek Wsparcia Rolnictwa awarded a contract for technical support services at CASP Extended level for all Commvault Data Platform software used by the buyer in its central backup and data archiving environment. The contract was won by Enigma Systemy Ochrony Informacji Sp. z o.o. for about EUR 363,874.60, converted from PLN at the ECB reference rate. The award date was 2025-11-21. The awarded price is 23% above the estimated value of PLN 1,295,283 (about EUR 295,895.60). The contract runs for 21 months and ends, returning to the market, on 2027-08-06.

Description

1. Przedmiotem zamówienia jest świadczenie usługi wsparcia technicznego (dalej jako „Wsparcie”), na poziomie CASP Extendend, dla całości używanego przez Zamawiającego oprogramowania wchodzącego w skład środowiska systemu centralnego backupu i archiwizacji danych Commvault Data Platform, przypisanego w systemie wsparcia technicznego firmy Commvault do Zamawiającego - CommCells FCDD0 (dalej jako „Oprogramowanie”), przez Wykonawcę oraz producenta Oprogramowania lub jego autoryzowanego partnera serwisowego, zgodnie z postanowieniami określonymi i na zasadach określonych w Umowie (dalej jako „Przedmiot Umowy”). Celem usługi jest zapewnienie poprawnego i nieprzerwanego (stabilnego) działania Oprogramowania, przy czym: 1) dla Oprogramowania, o którym mowa w Załączniku nr 2 pkt 1 Wsparcie będzie świadczone przez okres 20 miesięcy od dnia zawarcia Umowy z zachowaniem ciągłości świadczenia usługi wsparcia technicznego; 2) dla Oprogramowania, o którym mowa w Załączniku nr 2 pkt 2-7 Wsparcie będzie świadczone przez okres 14 miesięcy od dnia 06.06.2026 r. Wykonawca będzie świadczył Wsparcie w zakresie określonym przez producenta Oprogramowania, opublikowanym na stronie producenta https://support.commvault.com/Support/Options# casp na poziome CASP Extendend, oraz zgodnie z postanowieniami niniejszej Umowy oraz na zasadach określonych w Umowie. 2. Warunki wykonania zamówienia zawarte są w Istotnych Postanowieniach Umowy zwanych dalej IPU, stanowiących załącznik nr 8 do SWZ.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 4 days ago

What this buyer has paid before

Based on 7 comparable contracts this buyer awarded in this sector over the last 4 years.

This award
€363,875
Estimated value
€295,896
Median award
€503,329
Middle half of past awards
€422,508 to €981,182

The award is smaller than three in four past awards.

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Krajowy Ośrodek Wsparcia Rolnictwa

Poland

notices in the register
549
awards
286
awarded in total
€417.2M

Who wins its contracts

Many suppliers
different companies won its awards
187
of the awards went to the three most frequent winners
10%
of its calls state an estimated value
3%

Based on 255 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
4.1
of those lots received a single tender
50%
of the awards went to companies based in another country
3%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. VMG sp. z o.o. 11 awards
  2. Akrivia Sp. z o.o. 8 awards €2.5M
  3. Usługi Gastronomiczne Sebastian Kornacki 7 awards

18 open tenders right now

Market context

open now in IT services
7,268
median open notice
€873,323

Who wins in this market

Many suppliers

Poland · IT services

different companies won awards here
1,226
of the awards went to the three most frequent winners
9%
buyers awarded contracts here
1,138

Based on 2,609 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.4
of those lots received a single tender
57%
of the awards went to companies based in another country
2%
of the tenders came from another country
3%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Procedure facts

  • Awarded 23% above the estimate of the same lots.

Facts that procurement researchers and journalists track across public records. None of them is evidence of wrongdoing: each has ordinary explanations, such as a specialised market, an urgent need or a short list of qualified suppliers.

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