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TED - Tenders Electronic Daily (Publications Office of the EU) verified 7 hours ago Contract notice

Poland - Digital telephone exchanges - Purchase, delivery, installation and implementation of a digital telephone exchange for a hospital

Original Polska - Cyfrowe centrale telefoniczne - Zakup, dostawa, montaż i wdrożenie cyfrowej centrali telefonicznej dla potrzeb Szpitala

Open Poland Małopolskie Radio, TV & communication equipment

Buyer Szpital Specjalistyczny im. Stefana Żeromskiego SPZOZ w Krakowie

15 days left

Key facts

Closes
09:00 (UTC+1)
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 15 days
  4. Awarded pending

Bidding window

15 days from publication to deadline

Usual length

Notices of this kind (Poland, open procedure, above the EU threshold) give a median of 28 days, half of them between 13 and 33 days, based on 82,475 notices of the last two years.

This buyer usually gives 13 days (median of its last 93 calls for tender).

View the official notice Watch this tender

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Summary

Machine-generated summary

A Polish hospital is procuring a brand new, complete digital telephone exchange with all necessary modules, communication servers, backup power, software, perpetual licences, endpoints and standard installation, implementation and training services. The system must have High Availability architecture to ensure continuity of medical care, with HOT SWAP capability for cards and modules, and all components from one manufacturer from the current production line. The scope includes installation in RACK cabinets, analogue, digital and DECT IP telephones, VoIP, IVR, Call Center and call recording services, modernisation of existing telecommunications and fibre infrastructure, management computers, a test cabinet, dismantling and disposal of the old exchange, and training for four administrators and users.

Description

1. Przedmiotem zamówienia jest fabrycznie nowa, kompletna cyfrowa centrala telefoniczna wraz z niezbędnymi modułami, serwerami komunikacyjnymi, zasilaniem awaryjnym, oprogramowaniem, licencjami (wymagane bezterminowe licencje), urządzeniami końcowymi oraz realizacją standardowych prac instalacyjnych, wdrożeniowych i szkoleniowych. System centrali telefonicznej musi charakteryzować się architekturą zapewniającą najwyższą niezawodność (klasy High Availability) ze względu na ciągłość udzielania świadczeń medycznych. Pakiety, moduły, karty muszą funkcjonować w trybie HOT SWAP. Wymagane jest, aby wszystkie elementy wchodzące w skład zestawu - Call Manager główny i rezerwowy, wyposażenia abonenckie (analogowe CB, cyfrowe, oraz interfejsy PRI itd.) moduł wyniesiony, systemowe (cyfrowe) aparaty telefoniczne były jednego producenta z aktualnej linii produkcyjnej i fabrycznie nowe. 2. Zamówienie obejmuje w szczególności: a) dostawę i montaż elementów centrali w dedykowanych szafach RACK. b) dostawę, montaż i konfigurację urządzeń końcowych (aparatów telefonicznych, stacji bazowych DECT IP wraz z dostosowaniem infrastruktury sieciowej). c) konfigurację i uruchomienie usług systemowych (VoIP, IVR, Call Center, DECT IP, rejestracja rozmów, FAX to mail, aranżacja usług i funkcjonalności centrali). d) prace instalacyjno-modernizacyjne w obrębie istniejącej infrastruktury telekomunikacyjnej, światłowodowej, krosów stacyjnych i linowych szpitala, bez ingerencji w elementy konstrukcyjne budynku. e) dostarczenie sprzętu zarządzającego (komputery stacjonarne i laptop) oraz oprogramowania dedykowanego. f) dostawa i montaż szafki badaniowej wraz z oprogramowaniem do paszportyzacji połączeń krosowych. g) demontaż istniejącej centrali telefonicznej wraz z krosem stacyjnym, demontaż systemowych aparatów telefonicznych - utylizacja w sposób zgodny z przepisami dotyczącymi ww. urządzeń. h) przeprowadzenie szkoleń dla administratorów i użytkowników systemu (4 osoby). i) świadczenie usług gwarancyjnych i wsparcia technicznego. j) dostarczenie dokumentacji powykonawczej z zestawieniem numeracji wewnętrznej, kodów usług, dokumentację DTR centrali telefonicznej oraz modułu wyniesionego oraz wszystkie instrukcje obsługi dostarczonych aparatów i urządzeń w języku polskim. Pełna gwarancja na okres 60 m-cy od daty podpisania protokołu odbioru przedmiotu zamówienia. Zaoferowany przedmiot zamówienia musi być dopuszczony do obrotu i używania zgodnie z obowiązującymi przepisami, w szczególności posiadać deklarację zgodności CE producenta.

Terms of the procedure

How tenders are scored
Price: 100 percent
Small firms
The buyer marks this procedure as suitable for small and medium-sized firms.

As the official notice states them.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    The register holds nothing on this. The official documents will.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in Radio, TV & communication equipment.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    15 days left, 12 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €113,989 and €894,388.

  6. Your call:

    Do we know this buyer?

    The buyer has 194 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Polish.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 7 hours ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 716 awards for Radio, TV & communication equipment in Poland.

Median award
€341,279
Middle half of past awards
€113,989 to €894,388

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Szpital Specjalistyczny im. Stefana Żeromskiego SPZOZ w Krakowie

Poland

notices in the register
194
awards
97
awarded in total
€47.0M

Who wins its contracts

Many suppliers
different companies won its awards
64
of the awards went to the three most frequent winners
8%
of its calls state an estimated value
0%

Based on 66 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.9
of those lots received a single tender
51%
of the awards went to companies based in another country
2%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, Radio, TV & communication equipment - Poland

Company Wins Total awarded Last win
AXIANS IT SOLUTIONS POLAND Sp. z o.o. 19 €33.4M Aug 2026
NTT Poland Sp. z o.o. 14 €4.4M Oct 2026
Xcomp spółka z ograniczoną odpowiedzialnością sp. k. 12 €2.0M Sep 2026
Comp S.A. 12 €1.8M Sep 2026
"TRECOM SPÓŁKA AKCYJNA" SPÓŁKA KOMANDYTOWA 11 €2.2M Jul 2026

Based on 1343 awards with a linked company profile over the last 2 years.

5 open tenders right now

Market context

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in Radio, TV & communication equipment
1,291
median open notice
€300,000

Who wins in this market

Many suppliers

Poland · Radio, TV & communication equipment

different companies won awards here
802
of the awards went to the three most frequent winners
3%
buyers awarded contracts here
731

Based on 1,341 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.1
of those lots received a single tender
47%
of the awards went to companies based in another country
1%
of the tenders came from another country
3%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Similar tenders

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Awarded before

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15 days left

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