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Norway - Energy-efficiency consultancy services - Consultancy services when Enova SF's new response service is initiated

Original Norway - Energy-efficiency consultancy services - Consultancy services when Enova SF ́s new response service is initiated.

Open Contract notice 19 days left
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Deadline 14 Oct. If it moves, an email when the register sees it. A correction: the same email. Your plan: decide by 30 Sep, questions by 30 Sep, draft by 7 Oct. Log in

  1. Published
  2. Today
  3. Deadline open for 34 days
  4. Awarded pending

Summary

Machine-generated summary

Enova SF, a Norwegian public agency based in Trondheim, seeks consultancy services for the establishment and operation of its new response service. The contract covers guidance on Enova's support offer, the Energy Label Scheme and topics within Enova's work areas, including handling inbound and outbound enquiries with fixed requirements for customer statistics, response time and customer satisfaction. Scope is estimated at up to 2 full-time equivalents for the period 01.03.27 to 31.12.27, during a transition until Enova's internal service is fully operative. Consultants may be based elsewhere but some travel to Trondheim is expected. See the tender documentation for deadlines and procedure.

Description

Enova's most important means is investment support for projects, whether it is for large projects in the industry or for minor measures in households. Enova shall administer the community's funds so that these provide the greatest possible benefit to the community. By covering some of the additional costs that the market incurs by choosing more energy- and climate-friendly solutions, Enova shall contribute to lifting up climate projects. Enova also has guidance. Enova's response service has been operated remotely for over 20 years. Enova is now in the process of handling this service with her own employees. Small projects give information and advice, preferably on Enova's support offer, on Enova's website, through the newsletter and Enova's guidance service. Enova would like to enter into a contract for consultancy services for the establishment and operation of Enova SF ́s new response service. The objective of the procurement is to ensure that Enova has sufficient competence and capacity to handle enquiries and training in a transitional period until the internal response service is fully operative. The assignment includes consultancy services for guidance on Enova ́s support offer and the Energy Label Scheme as well as some guidance on topics within Enova's work areas. The tenderer shall serve the agreed upon in and outbound enquiries for Enova in accordance with the response service ́s fixed requirements for customer statistics, including response time and customer satisfaction. The consultants will be a part of Enova's newly established guidance service, and the work methodology and requirements for the service set by Enova will be followed by the consultants. The consultants ́ offices can be different from Trondheim, but some journeys to Trondheim during the agreement period must be expected. The estimated scope of the contract is equivalent to up to 2 FTE (full-time equivalents) in the period from 01.03.27 to 31.12.27. See the tender documentation for further details on the assignment.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 week ago

View the official notice

More from this buyer

Full buyer profile

This buyer has no award history in this sector yet. Usual winners, Architecture & engineering services - Norway

Company Wins Total awarded Last win
Asplan Viak AS (Hovedenhet) 8 €1.7M Jun 2026
Norconsult Norge AS 7 €16.0M Sep 2026
HRP AS 7 €998,188 Sep 2026
Sweco Norge AS (Hovedenhet) 6 €296,488 Aug 2026
EUROFINS ENVIRONMENT TESTING NORWAY AS 4 €909,711 Mar 2026

Based on 154 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · Architecture & engineering services
€9,545,338
14,789 open across Europe right now
Buyer track record on Aperlena
2 notices tracked · 0 awarded

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19 days left

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