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TED - Tenders Electronic Daily (Publications Office of the EU) verified 2 weeks ago Contract notice

Norway - Computer-related services - IT Operational Services

Closed Norway IT services

Buyer Eksportfinansiering Norge

€4.1M estimated value · €4,093,700 · converted from NOK

Key facts

Published
Procedure
Negotiated procedure
  1. Published
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Summary

Machine-generated summary

Exfins in Norway is procuring an IT operations provider to operate and manage its IT services. The contract covers both a migration project and ongoing operations across the entire IT stack, including server operations, infrastructure, application management, databases, network, security, service desk and user support, and client management. Key tasks include migrating servers and applications to a new operational platform, establishing a service desk with defined SLAs, implementing monitoring and security systems, documenting routines, managing equipment and software life cycles including licences, and setting up reporting on SLAs, performance, costs and events.

Description

The procurement shall result in a contract with an IT operations provider who can operate and manage Exfins IT services. This involves an agreement for both the migration project and the ongoing operations. The agreements shall cover the entire IT operation's stack, including server operations, infrastructure, application management, database, network, security, service desk/user support and client management. In short: • Migration of server and application landscape to a new operational platform • Establishment of service desk and user support system with defined SLA's Implementation of monitoring and security systems. • Documentation of routines and processes for operation and management. • Implementation of routines for life cycle management of client equipment and software, including licence handling • Establishment of a reporting model for SLA, performance, costs and events. • Project implementation of migration/transition to a new operations platform (plan, test, production, stabilisation period, training)

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 weeks ago

Eksportfinansiering Norge

Norway

notices in the register
12
awards
7
awarded in total
€7.3M

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Recent awards

Market context

open now in IT services
3,426
median open notice
€494,816

Who wins in this market

Many suppliers

Norway · IT services

different companies won awards here
268
of the awards went to the three most frequent winners
8%
buyers awarded contracts here
183

Based on 383 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
5.7
of those lots received a single tender
15%
of the awards went to companies based in another country
5%
of the tenders came from another country
5%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Estimated value
    not stated
    Now: €4,093,700
    Estimated value
    not stated
    Now: €45,000,000

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