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Netherlands - Telephone exchange services - Teams Phone System with KCC and Omnichannel solution

Original Nederland - Telefooncentralediensten - Teams Phone System met KCC en Omnichannel oplossing

Open Contract notice No deadline published
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Summary

Machine-generated summary

Solido, in the Netherlands, intends to award a contract to a single contractor for the purchase of a new future-proof Microsoft Teams solution with a Customer Contact Centre (KCC) and Omnichannel solution, serving Solido and various other organisations. The contract is a framework agreement covering services for the implementation and commissioning of the Microsoft Teams solution with KCC and Omnichannel. Bidders should consult the full tender documents for procedure details and participation requirements.

Description

De doelstelling is het contracteren van één Opdrachtnemer voor de aanschaf van nieuwe toekomstbestendige Microsoft Teams oplossing met Contactcenter (KCC) / Omnichannel oplossing voor zowel Solido als diverse andere organisaties. De doelstelling is het contracteren van één Opdrachtnemer voor de aanschaf van nieuwe toekomstbestendige Microsoft Teams oplossing met Contactcenter (KCC) / Omnichannel oplossing voor zowel Solido als diverse andere organisaties. Solido beoogt een Raamovereenkomst te sluiten voor de dienstverlening omtrent de implementatie- en ingebruikname van Microsoft Teams-oplossing met Klantcontactcenter (KCC)-en Omnichannel oplossing.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

2 open tenders right now

This buyer has no award history in this sector yet. Usual winners, Postal & telecommunications services - Netherlands

Company Wins Total awarded Last win
Koninklijke PostNL B.V. 6 n/a Jun 2026
Odido Netherlands B.V. 3 €2.7M May 2026
KPN B.V. 3 €2.4M Aug 2026
Odido Netherlands B.V.; KPN B.V. 2 €49.1M May 2026
Kreuze BV 2 €2.8M Jun 2026

Based on 45 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · Postal & telecommunications services
€16,215,891
934 open across Europe right now 76% below sector average
Buyer track record on Aperlena
6 notices tracked · 2 awarded
€320,000 in awarded contracts

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