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Netherlands - Telephone exchange services - Teams Phone System with KCC and Omnichannel solution

Original Nederland - Telefooncentralediensten - Teams Phone System met KCC en Omnichannel oplossing

Open Contract notice No deadline published
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Summary

Machine-generated summary

Solido, in the Netherlands, intends to award a framework agreement to a single contractor for the supply and implementation of a future-proof Microsoft Teams Phone System with a contact centre (KCC) and omnichannel solution. The services cover implementation and commissioning of the solution for Solido and various other organisations. The procedure is a public tender for one contractor; interested suppliers may bid under the announced procurement procedure.

Description

De doelstelling is het contracteren van één Opdrachtnemer voor de aanschaf van nieuwe toekomstbestendige Microsoft Teams oplossing met Contactcenter (KCC) / Omnichannel oplossing voor zowel Solido als diverse andere organisaties. De doelstelling is het contracteren van één Opdrachtnemer voor de aanschaf van nieuwe toekomstbestendige Microsoft Teams oplossing met Contactcenter (KCC) / Omnichannel oplossing voor zowel Solido als diverse andere organisaties. Solido beoogt een Raamovereenkomst te sluiten voor de dienstverlening omtrent de implementatie- en ingebruikname van Microsoft Teams-oplossing met Klantcontactcenter (KCC)-en Omnichannel oplossing.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

2 open tenders right now

This buyer has no award history in this sector yet. Usual winners, Postal & telecommunications services - Netherlands

Company Wins Total awarded Last win
Koninklijke PostNL B.V. 6 n/a Jun 2026
Odido Netherlands B.V. 3 €2.7M May 2026
KPN B.V. 3 €2.4M Aug 2026
Odido Netherlands B.V.; KPN B.V. 2 €49.1M May 2026
Kreuze BV 2 €2.8M Jun 2026

Based on 45 awards with a linked company profile over the last 2 years.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    • Estimated value: Set to €3,876,000
    • Scope and criteria: The description was expanded. Re-read it before you bid.
    • Estimated value: Set to €3,876,000

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Market context

Avg. open tender · Postal & telecommunications services
€16,215,891
934 open across Europe right now 76% below sector average
Buyer track record on Aperlena
6 notices tracked · 2 awarded
€320,000 in awarded contracts

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