Skip to content
Aperlena

TED - Tenders Electronic Daily (Publications Office of the EU) verified 5 hours ago Contract award

Nederland - Software-implementatiediensten - Klantgeleidingssysteem ten behoeve van de gemeente Den Helder

Awarded Netherlands IT services

Buyer Gemeente Den Helder

€147,525 awarded value

Key facts

Published
Estimated value
€150,000
Procedure
Open procedure
  1. Published
  2. Awarded pending

TED - Tenders Electronic Daily (Publications Office of the EU) does not publish the date of this award. See the official notice

View the official notice Watch this tender

Bidding is closed. An award or a correction on this notice: an email when the register sees it. Log in

Awarded to

Joint Cash & Card Software B.V.

Awarded value
€147,525 2% under the estimate of €150,000
Bid received
1 A single tender
Record with this buyer
1 first contract from this buyer in the register

Description

De Aanbestedende dienst is van plan om met één (1) Opdrachtnemer een Overeenkomst aan te gaan voor de levering van een compleet klantgeleidingssysteem, inclusief de daarmee samenhangende implementatie en dienstverlening. De aanbestedende dienst wil een geïntegreerde softwareoplossing, die minimaal de volgende functionaliteiten bevat: - Klantgeleiding (oproepsysteem bij de balie) - Online afsprakenbeheer - Betalingsverwerking (Ondersteuning van zowel pin- als contante betalingen, geïntegreerd in het klantgeleidingsproces) - Management informatie en rapportage. Het uiteindelijke doel is een efficiënt, gebruiksvriendelijk en toekomstbestendig klantgeleidingssysteem dat bijdraagt aan een klantgerichte en effectieve dienstverlening van de gemeente Den Helder. 1

Terms of the procedure

How tenders are scored
Inschrijfsom: 30 points; 4.3.1 Kwaliteit van de implementatie en dienstverlening (plan van aanpak): 25 points; 4.3.2 Toekomstbestendigheid, integratiekracht en duurzaamheid: 20 points; 4.3.3 Gebruiksvriendelijkheid, toegankelijkheid en praktische toepasbaarheid (Demo): 25 points

As the official notice states them.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 5 hours ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 636 awards for IT services in Netherlands.

This award
€147,525
Estimated value
€150,000
Median award
€821,931
Middle half of past awards
€374,250 to €3.0M

The award is smaller than three in four past awards.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Gemeente Den Helder

Netherlands

notices in the register
31
awards
12
awarded in total
€2.8M

Who wins its contracts

Moderately concentrated
different companies won its awards
9
of the awards went to the three most frequent winners
40%
of its calls state an estimated value
74%

Based on 10 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.3
of those lots received a single tender
33%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. Allure Boomverzorging 2 awards €166,240
  2. De Boer & De Groot civiele werken b.v. 1 award €996,000
  3. Mandatis 1 award €913,980

3 open tenders right now

Market context

open now in IT services
3,257
median open notice
€544,175

Who wins in this market

Many suppliers

Netherlands · IT services

different companies won awards here
479
of the awards went to the three most frequent winners
5%
buyers awarded contracts here
390

Based on 768 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.9
of those lots received a single tender
24%
of the awards went to companies based in another country
4%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Procedure facts

  • A single tender was received (open procedure).

Facts that procurement researchers and journalists track across public records. None of them is evidence of wrongdoing: each has ordinary explanations, such as a specialised market, an urgent need or a short list of qualified suppliers.

Similar tenders

Open now

Awarded before

Never miss a tender like this

54 new notices in IT services in Netherlands in the last 7 days. Get an email when new ones appear. Free.

Set up my alert

Or follow just its CPV code, Software implementation services: an email when new tenders arrive under it, no account needed.

Keyboard shortcuts

Read a list without reaching for the mouse. The shortcuts stay quiet while you type in a field.

j
Next result
k
Previous result
Enter
Open the result
n
Next page
p
Previous page
c
Compare this result
s
Shortlist this result
o
Open the result in a new tab
x
Set this result aside
/
Search from any page
Ctrl K
Search from any page
?
Show these shortcuts
Esc
Close

Index

Close
Log in

Language