Malta - Telephone-answering services - Negotiated Procedure for the Provision of Multi-Channel Contact Centre Operations for Servizz.gov Agency

Malta · Business services

different companies won awards here

81

of the awards went to the three most frequent winners

9%

winners of the last 12 months were new here

55 of 62

buyers awarded contracts here

32

Based on 96 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners. New: no award from the same buyer or market in the two years before.

Competition

tenders per lot on average (open and restricted procedures)

4.1

of those lots received a single tender

18%

of the awards went to companies based in another country

18%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.