The Aperlena Verdict
Open raceNo supplier dominates: 9 different companies have won the last 10 comparable contracts from this buyer over 5 years. This is a genuinely open race.
Based on 10 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.
Summary
Machine-generated summaryThis tender covers the provision of contact centre services, including inbound and outbound call handling on behalf of the contracting authority. The provider will be expected to operate a call centre function, manage customer contacts by telephone and deliver the associated staffing, technology and quality management needed to run the service. The description text does not add further detail on exact volumes, lots or specific campaign content, so organisations responding should review the full notice documents for operational requirements, expected service levels and any phased implementation. The service supports the buyer's communication with customers or citizens by phone.
Official source
Source: VPT procurement reports (Lithuania, via the State Data Agency)
Always verify details on the official notice.
Last verified against VPT procurement reports (Lithuania, via the State Data Agency) 1 hour ago
More from this buyer
Full buyer profile59 open tenders right now
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- Services for the preparation of a feasibility study for the redevelopment of the building complex at Gedimino Ave. 6, Vilnius No deadline published
Who usually wins this buyer's contracts in this sector
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| UŽDAROJI AKCINĖ BENDROVĖ "OKAS LANGUAGE SOLUTIONS" | 2 | €99,220 | Aug 2022 |
| Viešoji įstaiga Pirmoji kava | 1 | €544,500 | Aug 2022 |
| CV-Online LT | 1 | €121,000 | May 2022 |
| UAB "ALLIANCE RECRUITMENT" | 1 | €84,700 | Feb 2022 |
| K.Matačiūno leidybos įmonė „Kriventa“ | 1 | €55,660 | May 2022 |
Based on 10 awards with a linked company profile over the last 5 years.
What this buyer has paid before
Based on 3 comparable contracts this buyer awarded in this sector over the last 4 years.
- €20,263
- Lower quartile
- €24,224
- Median award
- €26,977
- Upper quartile
Most recent awards
- Visuomenės nuomonės tyrimas - gyventojų apklausa dėl finansinio raštingumo €16,301
- Elektroninių pinigų ir mokėjimo įstaigų rizikos valdymo reikalavimų įgyvendinimo įvertinimas ir ataskaitos pateikimas €29,730
- Konsultacijos vertinant įstaigų atitiktį, rengiant analizes (teisinės paslaugos) €24,224
Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.
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Market context
- Avg. open tender · Business services
- €19,657,569
- Buyer track record on Aperlena
- 226 notices tracked · 139 awarded
- €19,528,121 in awarded contracts
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