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TED - Tenders Electronic Daily (Publications Office of the EU) verified 4 hours ago Contract notice

Hrvatska - Održavanje programske podrške za informacijsku tehnologiju - Tehnološko jamstvo i održavanje sigurnosnih sustava

Open Croatia Grad Zagreb IT services

Buyer MINISTARSTVO PRAVOSUĐA, UPRAVE I DIGITALNE TRANSFORMACIJE

32 days left

Key facts

Closes
10:00 (UTC+1)
Estimated value
€990,000
Competition
Open race
  1. Published
  2. Today
  3. Deadline open for 31 days
  4. Awarded pending
View the official notice Watch this tender
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The Aperlena Verdict

Open race

No supplier dominates: 19 different companies have won the last 51 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Expected final price vs the published estimate
-65.5%

Based on 51 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Description

Predmet ovog otvorenog postupka javne nabave je usluga održavanja, administracije, podrške, nadzora, ažuriranja i operativnog upravljanja sigurnosnim sustavima, te produljenje podrške Proizvođača za sustave Naručitelja navedene u Tehničkoj specifikaciji. Usluga mora obuhvatiti cjelovitu podršku za funkcionalan i siguran rad svih sustava, uključujući korektivne, preventivne i savjetodavne aktivnosti, kao i aktivnosti instalacije, migracije i rekonfiguracije kada su potrebne za održavanje pune operativnosti sustava. Usluga se posebno odnosi na sljedeće funkcionalne cjeline: • preventivno održavanje i redovita sigurnosna ažuriranja • korektivno održavanje i otklanjanje incidenata • administraciju sigurnosnih platformi i povezanih komponenti • podršku korisnicima i tehničkim timovima Naručitelja • nadzor, izvještavanje i sigurnosne preporuke • instalaciju, zamjenu, migraciju i optimizaciju konfiguracija • suradnju s proizvođačima, partnerima i trećim stranama kad je to potrebno za rješavanje incidenta ili održavanje jamstva Sigurnosni sustavi koji su predmet ove nabave čine skup međusobno povezanih platformi i uređaja za procjenu i sukladnost, upravljanje kontinuitetom poslovanja, sigurnosni operativni centar, zaštitu elektroničke pošte, zaštitu krajnjih točaka, multifaktorsku autentifikaciju, dekripciju web prometa, upravljanje privilegiranim računima. Opseg SOC okruženja obuhvaća najmanje 12.000 Windows radnih stanica, 500 poslužitelja i retenciju zapisa od 6 mjeseci, dok sustav zaštite e-pošte podržava najmanje 11.000 korisnika.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €990,000.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    32 days left, 22 of them working days.

  5. Check this first:

    Is there a margin at the likely winning price?

    This buyer usually awards this kind of contract for between €54,435 and €248,927.

    Contracts here close a median of 65.5% below their estimate.

  6. In your favour:

    Do we know this buyer?

    19 different companies won the last 51 comparable contracts.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Croatian.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 4 hours ago

View the official notice

What this buyer has paid before

Based on 44 comparable contracts this buyer awarded in this sector over the last 4 years.

This notice
€990,000
Median award
€100,398
Middle half of past awards
€54,435 to €248,927

The estimate is larger than three in four past awards.

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

MINISTARSTVO PRAVOSUĐA, UPRAVE I DIGITALNE TRANSFORMACIJE

Croatia

notices in the register
120
awards
89
awarded in total
€46.9M

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
ERICSSON NIKOLA TESLA d.d. 7 €2.1M Jul 2026
IN2 d.o.o. 7 €322,880 Jun 2026
KING ICT d.o.o. 6 €1.1M Sep 2026
IGEA d.o.o.; IN2 d.o.o. 5 €757,020 Sep 2026
Omega software d.o.o. 4 €122,904 Aug 2026

Based on 51 awards with a linked company profile over the last 5 years.

2 open tenders right now

Market context

Larger than 58% of the open notices in IT services across Europe.

open now in IT services
5,545
median open notice
€600,000

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