Summary
Machine-generated summaryBirmingham City Council awarded a contract for customer satisfaction surveys. The supplier, Rol Solutions Ltd, provides technical solutions to generate customer satisfaction surveys following works orders carried out for planned, servicing and repairs works under the Housing Repairs Maintenance and Investment Contracts 2026, covering the first year of the contract. The contract is a services contract, awarded below threshold. It was awarded to Rol Solutions Ltd for GBP 13,000.00 excluding VAT, equal to GBP 15,600.00 including VAT. This corresponds to about EUR 15,211.26, converted from GBP at the ECB reference rate; the official notice states the value in GBP. The contract started on 19 January 2026 and ends on 30 July 2027.
Key points
Original text
Official source
Source: Birmingham City Council - procurement contract register (City Observatory)
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Last verified against Birmingham City Council - procurement contract register (City Observatory) 2 weeks ago
The buyer
Full buyer profileBirmingham City Council
- notices in the register
- 137
- awards
- 126
- awarded in total
- €18.0M
Who wins its contracts
Many suppliers- different companies won its awards
- 106
- of the awards went to the three most frequent winners
- 9%
- of its calls state an estimated value
- 95%
Based on 120 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.
Awards most often to
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