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TED - Tenders Electronic Daily (Publications Office of the EU) verified 1 hour ago Contract notice

France - Call centre - Setting up a telealarm system for a group of municipalities (installation and maintenance of alert systems plus call reception and handling)

Original France - Centre d'appels - Mise en place d'un système de téléalarme pour un groupement de communes (installation et maintenance des systèmes d'alerte ainsi que réception et traitement des appels)

Open France Rhône-Alpes Business services

Buyer Vienne Condrieu Agglomération

28 days left

Key facts

Closes
12:00 (UTC+1)
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 32 days
  4. Awarded pending

Bidding window

31 days from publication to deadline

Usual length

Notices of this kind (France, open procedure, above the EU threshold) give a median of 33 days, half of them between 29 and 40 days, based on 60,737 notices of the last two years.

This buyer usually gives 32 days (median of its last 20 calls for tender).

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Summary

Machine-generated summary

Vienne Condrieu Agglomeration is procuring a telealarm service for a group of municipalities. The contract covers installation and maintenance of alert systems and the reception and handling of calls through a call centre. It is an open call for tenders awarded as an agreement with no minimum value and a maximum of EUR 1,300,000 excluding tax over its total duration, with orders issued as purchase orders. There is no division into lots. From 31 January 2027 the contract transfers to the municipalities concerned, grouped in a joint purchasing body: Ampuis, Chasse sur Rhone, Condrieu, Vienne, Pont-Eveque, Seyssuel and other listed communes. The platform must be fully operational by 31 January 2027 to ensure service continuity.

Description

La procédure de passation utilisée est l'appel d'offres ouvert soumise aux dispositions des articles L. 2124-2, R. 2124-2 1° et R. 2161-2 à R. 2161-5 du Code de la commande publique. L'accord- cadre sans minimum et avec maximum est passé en application des articles L2125-1 1°, R. 2162-1 à R. 2162-6, R. 2162-13 et R. 2162-14 du Code de la commande publique. Le montant maximum est de 1 300 000 euro(s) HT sur la durée totale de l'accord-cadre. Il donnera lieu à l'émission de bons de commande. Il n'est pas prévu de décomposition en lots. La consultation est lancée par Vienne Condrieu Agglomération. A compter du 31 janvier 2027, le marché est transféré aux communes concernées regroupées en groupement de commande coordonné par Vienne Condrieu Agglomération au titre de l'article L.5211-4-4 du CGCT (suite à la restitution de la compétence téléalarme aux communes). Les communes concernées : Ampuis, Chasse sur Rhone, Chonas-l'Amballan, Chuzelles, Condrieu, Estrablin, Eyzin-Pinet, Jardin, Les Côtes d'Arey, Les Haies, Loire sur Rhône, Luzinay, Meyssiez, Moidieu-Détourbe, Pont-Evêque, Reventin-Vaugris, Saint Cyr sur le Rhône, Saint Romain en Gal, Saint Sorlin de Vienne, Sainte-Colombe, Septème, Serpaize, Seyssuel, Tupin et Semons, Vienne, Villette de Vienne. Pour assurer la continuité du service, la plateforme devra être pleinement opérationnelle au 31/01/2027 à 00h00

Terms of the procedure

As the official notice states them.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    The register holds nothing on this. The official documents will.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in Business services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    28 days left, 20 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €53,000 and €301,045.

  6. Your call:

    Do we know this buyer?

    The buyer has 37 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in French.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 hour ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 2,000 awards for Business services in France.

Median award
€111,390
Middle half of past awards
€53,000 to €301,045

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Vienne Condrieu Agglomération

France

notices in the register
37
awards
16
awarded in total
€32.7M

Who wins its contracts

Many suppliers
different companies won its awards
16
of the awards went to the three most frequent winners
19%
of its calls state an estimated value
5%

Based on 16 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
3.6
of those lots received a single tender
10%
of the awards went to companies based in another country
0%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

This buyer has no award history in this sector yet. Usual winners, Business services - France

Company Wins Total awarded Last win
GRANT THORNTON 28 €5.6M Aug 2026
SEBAN ET ASSOCIES 18 €3.6M Sep 2026
ARTELIA 18 €2.7M Aug 2026
[NON-DIFFUSIBLE] 16 €748,625 Sep 2026
KPMG 15 €2.0M Aug 2026

Based on 5490 awards with a linked company profile over the last 2 years.

2 open tenders right now

Market context

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in Business services
4,256
median open notice
€221,020

Who wins in this market

Many suppliers

France · Business services

different companies won awards here
3,976
of the awards went to the three most frequent winners
1%
winners of the last 12 months were new here
2,850 of 3,121
buyers awarded contracts here
2,541

Based on 5,786 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners. New: no award from the same buyer or market in the two years before.

Competition

tenders per lot on average (open and restricted procedures)
9.4
of those lots received a single tender
9%
of the awards went to companies based in another country
2%
of the tenders came from another country
8%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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28 days left

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