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Feel Good Suffolk AI and Digital Offer Development

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Summary

Machine-generated summary

Suffolk County Council (Public Health and Communities) is running soft market testing to inform a possible future procurement of an AI-enabled digital solution for the Feel Good Suffolk service, which helps residents stop smoking, manage weight and increase physical activity. Options include a website chatbot, AI-driven pathway personalisation and ongoing digital behaviour-change support. The indicative budget is around GBP 113,000 for an initial pilot of up to 12 months, with a possible extension of up to 6 months. This is exploratory and non-evaluative: no bids are requested, no deadline applies, and there is no commitment to procure.

Description

Suffolk County Council (Public Health and Communities) is undertaking soft market testing to inform a potential future procurement of an AI-enabled digital solution to support the Feel Good Suffolk (FGS) service. FGS is a lifestyle service supporting residents to stop smoking, manage a healthy weight and increase physical activity. The current digital offer is primarily static and does not provide personalised, adaptive support to users. The Council is exploring opportunities to enhance the digital front door through the introduction of an AI-enabled solution which may include: • A chatbot embedded within the existing FGS website to support user navigation, provide evidence-based information and improve access to services • AI-driven functionality to support pathway personalisation, including predicting user engagement, adherence and outcomes • Ongoing digital support to maintain behaviour change through tailored follow-up, prompts and engagement tools The proposed solution should support improved user engagement, provide personalised and accessible support, generate data-driven insights and align with relevant data protection, safeguarding and ethical AI requirements. This soft market testing exercise is exploratory and non-evaluative. It is intended to inform the Council's understanding of market capability, delivery models, timescales and indicative costs within an anticipated budget envelope of approximately £113,000 for an initial pilot period of up to 12 months. Subject to future requirements and approvals, there may be an option to extend the contract for up to a further 6 months. This notice does not constitute a call for competition or a commitment to procure.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 1 month ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

View the official notice

More from this buyer

Full buyer profile

This buyer has no award history in this sector yet. Usual winners, IT services - United Kingdom

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Insight Direct (UK) Ltd 11 €1.5M Jul 2026

Based on 456 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · IT services
€27,713,800
5,730 open across Europe right now 99% below sector average
Buyer track record on Aperlena
79 notices tracked · 74 awarded
€4,969,830 in awarded contracts

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