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TED - Tenders Electronic Daily (Publications Office of the EU) verified 2 days ago Contract notice

Greece - IT services - Remote identity verification services for mobile phone number certification in the National Communication Registry (EMEP)

Original Ελλάδα - Υπηρεσίες πληροφορικής - Παροχή υπηρεσιών για την εξ αποστάσεως εξακρίβωση της ταυτότητας φυσικού προσώπου με σκοπό την πιστοποίηση αριθμού κινητού τηλεφώνου στο Εθνικό Μητρώο Επικοινωνίας (Ε.Μ.Επ.)

Open Greece Attiki IT services

Buyer ΥΠΟΥΡΓΕΙΟ ΨΗΦΙΑΚΗΣ ΔΙΑΚΥΒΕΡΝΗΣΗΣ

3 days left

Key facts

Closes
17:00 (UTC+3)
Estimated value
€454,500
Competition
Open race
  1. Published
  2. Today
  3. Deadline open for 40 days
  4. Awarded pending

Bidding window

39 days from publication to deadline

Usual length

Notices of this kind (Greece, open procedure, above the EU threshold) give a median of 35 days, half of them between 31 and 40 days, based on 6,238 notices of the last two years.

This buyer usually gives 12 days (median of its last 60 calls for tender).

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The Aperlena Verdict

Open race

No supplier dominates: 12 different companies have won the last 15 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Based on 15 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

The contracting authority is procuring IT services in Greece to verify the identity of individuals remotely when they request certification of their mobile phone number in the National Communication Registry (EMEP). The number serves as a second authentication factor for one-time codes to access public digital services requiring higher security under Article 25 of Law 4727/2020. Services include maintenance and support, 72,000 remote verification sessions via video conference, and 54,000 sessions via automated video call.

Description

Το αντικείμενο της παρούσας σύμβασης είναι η παροχή υπηρεσιών για την εξ αποστάσεως εξακρίβωση της ταυτότητας και των τυχόν ειδικών χαρακτηριστικών (εξ αποστάσεως ταυτοποίηση) του φυσικού προσώπου που αιτείται την πιστοποίηση του αριθμού του κινητού του τηλεφώνου για την καταχώριση του στο Εθνικό Μητρώο Επικοινωνίας (ΕΜΕπ) και τη χρήση αυτού ως δεύτερου παράγοντα ταυτοποίησης, για την αποστολή κωδικών μιας χρήσης, προκειμένου το φυσικό πρόσωπο να έχει πρόσβαση σε ψηφιακές δημόσιες υπηρεσίες, για τις οποίες το Δημόσιο κρίνει ότι απαιτείται υψηλότερο επίπεδο ασφαλείας βάσει της παρ. γ του άρθρου 25 του Ν. 4727/2020. Οι υπηρεσίες που αποτελούν το αντικείμενο της σύμβασης είναι οι ακόλουθες: Α. Παροχή Υπηρεσιών Συντήρησης & Υποστήριξης Β. Παροχή Υπηρεσιών εξ αποστάσεως ταυτοποίησης με χρήση Τηλεδιάσκεψης, 72.000 συνεδρίες Γ. Παροχή Υπηρεσιών εξ αποστάσεως ταυτοποίησης με χρήση αυτοματοποιημένης βιντεοκλήσης, 54.000 συνεδρίες.

Terms of the procedure

How tenders are scored
Price

As the official notice states them.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €454,500.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. Check this first:

    Is the deadline realistic for a proper offer?

    3 days left.

  5. Your call:

    Is there a margin at the likely winning price?

    This buyer usually awards this kind of contract for between €1,627 and €1.3M.

    Contracts here close a median of 3.2% below their estimate.

  6. In your favour:

    Do we know this buyer?

    12 different companies won the last 15 comparable contracts.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Greek.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 days ago

View the official notice

Expected award price

likely award for this notice, from its published estimate of €454,500
€395,415 to €454,500

Comparable awards in this country and sector came in at a median of 97% of their published estimate, half of them between 87% and 100%, based on 159 awards of the last 3 years.

Each award is compared with the estimate of the same lots, framework agreements excluded. A published estimate may include options and renewals, so an award under it is not always a discount.

What this buyer has paid before

Based on 15 comparable contracts this buyer awarded in this sector over the last 4 years.

This notice
€454,500
Median award
€586,512
Middle half of past awards
€1,627 to €1.3M

The estimate sits inside the usual range.

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

ΥΠΟΥΡΓΕΙΟ ΨΗΦΙΑΚΗΣ ΔΙΑΚΥΒΕΡΝΗΣΗΣ

Greece

notices in the register
101
awards
34
awarded in total
€41.8M

Who wins its contracts

Many suppliers
different companies won its awards
24
of the awards went to the three most frequent winners
27%
of its calls state an estimated value
100%

Based on 30 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.0
of those lots received a single tender
69%
of the awards went to companies based in another country
0%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
HyperHosting Internet Services ΒΑΡΔΙΚΟΣ Ε. ΓΕΩΡΓΙΟΣ ΥΠΗΡΕΣΙΕΣ ΙΝΤΕΡΝΕΤ & ΥΠΟΣΤΗΡΙΞΗΣ Η/Υ 3 €51 Sep 2026
UNI SYSTEMS ΣΥΣΤΗΜΑΤΑ ΠΛΗΡΟΦΟΡΙΚΗΣ ΜΟΝΟΠΡΟΣΩΠΗ ΑΝΩΝΥΜΗ ΕΜΠΟΡΙΚΗ ΕΤΑΙΡΕΙΑ 2 €1.5M Sep 2026
VODAFONE ΠΑΝΑΦΟΝ ΑΝΩΝΥΜΗ ΕΛΛΗΝΙΚΗ ΕΤΑΙΡΙΑ ΤΗΛΕΠΙΚΟΙΝΩΝΙΩΝ 1 €13.6M Jun 2026
ΟΡΓΑΝΙΣΜΟΣ ΤΗΛΕΠΙΚΟΙΝΩΝΙΩΝ ΤΗΣ ΕΛΛΑΔΟΣ ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ; COLLECTIVES ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ ΠΛΗΡΟΦΟΡΙΚΗΣ 1 €7.8M Mar 2026
MAINSYS ΑΝΩΝΥΜΗ ΕΤΑΙΡΙΑ - ΙΔΙΩΤΙΚΗ ΕΠΙΧΕΙΡΗΣΗ ΠΑΡΟΧΗΣ ΥΠΗΡΕΣΙΩΝ ΑΣΦΑΛΕΙΑΣ; ΤΑΛΕΝΤ ΑΝΩΝΥΜΟΣ ΕΤΑΙΡΙΑ ΠΛΗΡΟΦΟΡΙΚΗΣ 1 €1.4M Apr 2026

Based on 15 awards with a linked company profile over the last 5 years.

7 open tenders right now

Market context

Larger than 46% of the open notices in IT services across Europe.

open now in IT services
3,292
median open notice
€541,675

Who wins in this market

Many suppliers

Greece · IT services

different companies won awards here
845
of the awards went to the three most frequent winners
3%
buyers awarded contracts here
532

Based on 1,045 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.9
of those lots received a single tender
67%
of the awards went to companies based in another country
7%
of the tenders came from another country
16%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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3 days left

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