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TED - Tenders Electronic Daily (Publications Office of the EU) verified 2 days ago Contract notice

Germany - System services and support services - SAP HCM framework service contract

Original Deutschland - Systemdienstleistungen und Unterstützungsdienste - SAP-HCM - Rahmendienstleistungsvertrag

Open Germany Sachsen-Anhalt IT services

Buyer Universitätsklinikum Halle (Saale) AöR

€619,600 estimated value

Key facts

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  1. Published

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Summary

Machine-generated summary

Universitätsmedizin Halle (Saale) (UMH) is procuring a framework service contract for three years with an optional twelve-month extension. The provider will ensure secure operation, support and further development of SAP HCM through service contingents, on call and in coordination with the HR Division II, particularly the Personnel Systems and Processes unit. Support is divided into four areas with separate, independently usable contingents: base support, application support, payroll support and further development. Particular attention must be paid to SAP HCM stability and reliable payroll processing. The provider must be able to deliver support in H4S4 (HCM for S/4HANA). Optional services: migration to H4S4 on premise, and optimisation and implementation of new features in H4S4. Work is expected to start on 16.02.2026. The contract will be an EVB-IT service contract with a data processing agreement.

Description

Duration
3 Jahre - Optionale Verlängerung: im Anschluss an die Dienstleistungsphase
Das Ziel dieser Beschaffung ist es, einen Dienstleister für drei Jahre mit einer optionalen Verlängerung um zwölf Monate zu binden, der mittels Dienstleistungskontingent den sicheren Betrieb, die Betreuung und Weiterentwicklung von SAP HCM der Universitätsmedizin Halle (Saale) (UMH) gewährleistet. Neben diesen Leistungen soll optional die vollständige technische und fachliche Migration von H4S4 (HCM for S4/HANA) onPremise berücksichtigt werden. Der Dienstleister soll beauftragt werden, die folgenden Leistungen auf Abruf und in Abstimmung mit dem Geschäftsbereich II Personal, insbesondere dem Sachgebiet Personalsysteme und -prozesse, zu erbringen. Dabei ist besonders auf die Stabilität des SAP HCM und die Sicherstellung der Entgeltabrechnung zu achten. Die Betreuung des SAP HCM gliedert sich in die Bereiche Basisbetreuung, Anwendungsbetreuung, Betreuung Payroll und Weiterentwicklung. Diese vier Bereiche verfügen über separate Kontingente, die unabhängig voneinander genutzt werden können. Der Bieter muss sicherstellen, dass die Betreuung der vier Bereiche auch in H4S4 umgesetzt werden kann. Die nähere Beschreibung der 4 Bereiche ist der Leistungsbeschreibung zu entnehmen Optionale Leistungen: 1 - Migration auf SAP HCM for S/4HANA (H4S4) 2 - Optimierung und Implementierung von Neuerungen in H4S4 Der Dienstleistungszeitraum ist in die zwei folgenden Phasen aufgeteilt: - Dienstleistungsphase: voraussichtlicher Leistungsbeginn: 16.02.2026; Laufzeit: 3 Jahre - Optionale Verlängerung: im Anschluss an die Dienstleistungsphase; Laufzeit: 1 Jahr Vertragliche Grundlage soll ein EVB-IT-Dienstleistungsvertrag in Verbindung mit einer Vereinbarung zur Auftragsdatenverarbeitung (AVV) bilden, dem die Leistungsbeschreibung und das finale Angebot zu Grunde liegen. Der EVB-IT Dienstleistungsvertrag wird Gegenstand der Verhandlungsgespräche sein.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 days ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 774 awards for IT services in Germany.

This notice
€619,600
Median award
€495,044
Middle half of past awards
€249,892 to €1.2M

The estimate sits inside the usual range.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Universitätsklinikum Halle (Saale) AöR

Germany

notices in the register
119
awards
41
awarded in total
€18.6M

Who wins its contracts

Many suppliers
different companies won its awards
25
of the awards went to the three most frequent winners
26%
of its calls state an estimated value
48%

Based on 31 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
mbits imaging GmbH 1 €290,000 Nov 2025
PlanOrg Informatik GmbH 1 Feb 2026

Based on 2 awards with a linked company profile over the last 5 years.

19 open tenders right now

Market context

Larger than 44% of the open notices in IT services across Europe.

open now in IT services
7,176
median open notice
€885,740

Who wins in this market

Many suppliers

Germany · IT services

different companies won awards here
1,652
of the awards went to the three most frequent winners
4%
buyers awarded contracts here
1,054

Based on 2,541 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

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