The Aperlena Verdict
Open raceNo supplier dominates: 8 different companies have won the last 8 comparable contracts from this buyer over 5 years. This is a genuinely open race.
Based on 8 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.
Summary
Machine-generated summaryA German public buyer is procuring a managed service for the 'B2B by Practice' software, including expert support and 24/7 on-call cover. The service includes daily monitoring of messages, jobs, queues and system errors, handling of incidents and change requests, error analysis and troubleshooting, customising adjustments, training for users and administrators, coordination with the vendor on validation topics, and support during format changes. The 24/7 readiness covers monitoring, alerting on threshold breaches and a two-hour reaction time with immediate fault resolution.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago
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Who usually wins this buyer's contracts in this sector
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Amitec Germany GmbH & Co. KG | 1 | n/a | Jun 2026 |
| EY Consulting GmbH; Oneconsult Deutschland AG; Profundis Labs GmbH & Co. KG | 1 | n/a | Dec 2025 |
| Kaulquappe GmbH | 1 | n/a | Jan 2026 |
| Randstad Digital Germany AG | 1 | n/a | Apr 2026 |
| Randstad Digital GmbH | 1 | n/a | Jun 2026 |
Based on 8 awards with a linked company profile over the last 5 years.
What this buyer has paid before
Based on 3 comparable contracts this buyer awarded in this sector over the last 4 years.
- €0
- Lower quartile
- €0
- Median award
- €1
- Upper quartile
Most recent awards
- IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung - SV-JMÄ-250617-002, Planung, Durchführung und Nachbereitung von Pentests
- IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung - SV-JMÄ-250205-005, Weiterentwicklung und Betrieb von Prozessen im Umfeld Customer Service (CRM/CCFE) & Customer Management Komponente (Mobilität)
- Informationstechnologiedienste - SV-KWA-260203-004 Betrieb und Weiterentwicklung Alfresco
Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.
Change history
Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.
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- Scope and criteria: The description was expanded. Re-read it before you bid.
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Market context
- Avg. open tender · IT services
- €25,958,658
- Buyer track record on Aperlena
- 111 notices tracked · 53 awarded
- €13 in awarded contracts
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