Summary
Machine-generated summaryFraport AG, which operates Frankfurt Airport and additional airports, terminals and service companies worldwide, is procuring services to establish a self-service kiosk system with chatbot and video call functionality. The system, named 'Infoservice der Zukunft' (infoservice of the future), must keep content consistent across all channels and serve passengers, guests, visitors and employees at Frankfurt Airport as an efficient and user-friendly information platform. It should automate the provision of basic information and be deployed at central points in the terminal and in high-traffic areas. The project pursues an innovative and future-oriented solution meeting the requirements of a modern airport.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Report an error in this notice
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 week ago
The buyer
Full buyer profileProcurement, Claim and Mobility
- notices in the register
- 13
This buyer has no award history in this sector yet. Usual winners, IT services - Germany
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Telekom Deutschland GmbH | 54 | €219.2M | Oct 2026 |
| SoftwareONE Deutschland GmbH | 27 | €5.5M | Jul 2026 |
| adesso SE | 24 | €1.1M | Sep 2026 |
| SVA System Vertrieb Alexander GmbH | 23 | €5.0M | Oct 2026 |
| SAP Deutschland SE & Co. KG | 20 | €20.6M | Oct 2026 |
Based on 2577 awards with a linked company profile over the last 2 years.
Market context
- open now in IT services
- 3,199
- median open notice
- €539,280
Who wins in this market
Many suppliersGermany · IT services
- different companies won awards here
- 1,652
- of the awards went to the three most frequent winners
- 4%
- buyers awarded contracts here
- 1,062
Based on 2,577 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 8.5
- of those lots received a single tender
- 19%
- of the awards went to companies based in another country
- 5%
- of the tenders came from another country
- 3%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
Similar tenders
Open now
Awarded before
Never miss a tender like this
110 new notices in IT services in Germany in the last 7 days. Get an email when new ones appear. Free.
Set up my alertOr follow just its CPV code, IT services: consulting, software development, Internet and support: an email when new tenders arrive under it, no account needed.