Summary
Machine-generated summaryThis tender secures software support licenses for the PingAM (ForgeRock) OpenAM Enterprise Edition product. The contract covers a 24 month period at a Subscription for Silver support level. The procurement includes access to product updates, bug fixes, security patches, and technical support from the manufacturer via a portal, email, and phone. It also covers priority handling for urgent cases. Phone support response times are set at a maximum of four hours for Severity 1, eight hours for Severity 2, and one business day for Severity 3.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago
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Change history
Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.
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Act now
- Status: Now marked as Closed
- Estimated value: Set to €190,083
- Submission deadline: Moved 1 day EARLIER: now July 24, 2026, 00:00
- Estimated value: Set to €4,600,000
-
Act now
- Status: Now marked as Closed
- Estimated value: Set to €190,083
- Submission deadline: Moved 1 day EARLIER: now July 24, 2026, 00:00
- Estimated value: Set to €4,600,000
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Market context
- Avg. open tender · IT services
- €26,189,684
- Buyer track record on Aperlena
- 59 notices tracked · 41 awarded
- €13,268,045 in awarded contracts
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