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Find a Tender Service (UK Cabinet Office / Crown Commercial Service) verified 3 months ago Contract notice

Calico Group Housing Management System

Open United Kingdom Software & IT systems

Buyer CALICO HOMES LIMITED

€2.3M estimated value · €2,307,199 · converted from GBP

Key facts

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Procedure
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  1. Published

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Summary

Machine-generated summary

Calico Group, a housing provider with over 5,000 homes in and around Burnley, is seeking a qualified supplier to deliver an integrated Housing and Asset Management system with Customer Relationship Management as part of its BEAM digital transformation project. The system must support end-to-end housing workflows covering tenancy, neighbourhood, income, repairs, compliance, customer contact and reporting. Procurement follows a competitive flexible process in three stages: PSQ, dialogue and ITT, then system demonstration and preferred tenderer discussions. Implementation is proposed to start in February 2027 with go live in mid 2028. The initial term is five years, extendable by two, one, one and one years, a potential ten-year term valued at an estimated £2.46m.

Description

Founded in 2000, Calico Group has grown from Calico Homes into an innovative group of businesses and charities. Calico Homes is a registered housing provider with over 5,000 homes in and around the Burnley area. Calico is seeking to appoint a suitably qualified supplier to provide an integrated Housing and Asset Management system including Customer Relationship management as part of Calico's strategic digital strategy and digital transformation project BEAM. The aim of this contract is to provide a modern housing management platform that supports efficient, integrated and customer focused service delivery. The system must support end-to-end housing management workflows across tenancy, neighbourhood, income, repairs, compliance, customer contact, reporting and related service areas as set out in the specification and service requirements. The procurement will be run using a competitive flexible process with 3 stages - stage 1 PSQ, Stage 2 Dialogue and ITT, Stage 3 System demonstration and preferred tenderer discussion. Utilising an IT agreement with a proposed implementation to start in February 2027 with a go live of mid 2028, the contract will be for an initial term of five (5) years, with an option to extend for a further two (2), plus one (1), plus one (1), plus one (1) year, giving a total potential term of ten (ten) years. With an estimated contract value of £2.46m over the full ten-year term

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

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Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 3 months ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

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What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 1,106 awards for Software & IT systems in United Kingdom.

This notice
€2.3M
Median award
€156,240
Middle half of past awards
€69,246 to €403,240

The estimate is larger than three in four past awards.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

CALICO HOMES LIMITED

United Kingdom

This buyer has no award history in this sector yet. Usual winners, Software & IT systems - United Kingdom

Company Wins Total awarded Last win
SOFTCAT PLC 91 €68.1M Oct 2026
COMPUTACENTER (UK) LIMITED 56 €9.4M Oct 2026
PHOENIX SOFTWARE LIMITED 49 €118.9M Oct 2026
Computacenter 32 €16.6M Oct 2026
Civica UK Limited 32 €9.7M Oct 2026

Based on 1253 awards with a linked company profile over the last 2 years.

Market context

Larger than 84% of the open notices in Software & IT systems across Europe.

open now in Software & IT systems
1,912
median open notice
€292,642

Who wins in this market

Many suppliers

United Kingdom · Software & IT systems

different companies won awards here
598
of the awards went to the three most frequent winners
16%
buyers awarded contracts here
431

Based on 1,253 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

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