Summary
Machine-generated summaryThis procurement covers the acquisition of services for the management of a contact centre in the field of industrial property. The service is to be delivered through a contact centre, providing assistance and handling enquiries relating to industrial property matters. The contract concerns the operation and management of this contact centre service.
Bid or no-bid?
Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.
Can I bid?
- Open procedure: any interested supplier may submit a bid.
- The notice is written in Portuguese.
- Tender documents: community.vortal.biz
- Certificates from another EU country? Check the equivalents on eCertis
Official source
Source: BASE - Portal dos Contratos Públicos (IMPIC)
Always verify details on the official notice.
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Last verified against BASE - Portal dos Contratos Públicos (IMPIC) 1 hour ago
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Expected award price
- likely award for this notice, from its published estimate of €206,000
- €166,860 to €206,000
Comparable awards in this country and sector came in at a median of 97% of their published estimate, half of them between 81% and 100%, based on 125 awards of the last 3 years.
Each award is compared with the estimate of the same lots, framework agreements excluded. A published estimate may include options and renewals, so an award under it is not always a discount.
What this market pays
The buyer has too few awards of its own in this sector, so this is the range of the last 2,000 awards for Business services in Portugal.
- This notice
- €206,000
- Median award
- €18,034
- Middle half of past awards
- €9,515 to €35,000
The estimate is larger than three in four past awards.
Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.
The buyer
Full buyer profileInstituto Nacional da Propriedade Industrial
- notices in the register
- 31
- awards
- 7
- awarded in total
- €145,715
One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.
This buyer has no award history in this sector yet. Usual winners, Business services - Portugal
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Protecção Total - Segurança Privada, S.A. | 33 | €7.5M | Sep 2026 |
| Konica Minolta Business Solutions Portugal, Unipessoal, Lda. | 21 | €5.8M | Sep 2026 |
| PRESTIBEL - EMPRESA DE SEGURANÇA, S.A. | 20 | €19.0M | Sep 2026 |
| Plurisoluções Consultoria Lda. | 18 | €256,322 | Sep 2026 |
| RONSEGUR, RONDAS E SEGURANÇA, S.A. | 17 | €2.2M | Sep 2026 |
Based on 4453 awards with a linked company profile over the last 2 years.
2 open tenders right now
- Acquisition of hardware to support the INPI/IHMI project No deadline published
Market context
Larger than 42% of the open notices in Business services across Europe.
- open now in Business services
- 7,460
- median open notice
- €354,296
Who wins in this market
Many suppliersPortugal · Business services
- different companies won awards here
- 2,891
- of the awards went to the three most frequent winners
- 2%
- buyers awarded contracts here
- 1,205
Based on 4,453 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 5.1
- of those lots received a single tender
- 18%
- of the awards went to companies based in another country
- 3%
- of the tenders came from another country
- 3%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
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