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Aperlena

Acquisition of Contact Center Services PRODER

Original Aquisição de Serviços Contact Center PRODER

Open Contract notice No deadline published
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The Aperlena Verdict

Narrow field

Sersilito - Empresa Gráfica, Lda leads with 50% of the last 4 comparable contracts, but 3 different suppliers have won here in 5 years. Worth a serious look.

0%
Expected final price vs the published estimate

Based on 4 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

The buyer is seeking a service provider to deliver contact center services under the PRODER programme. The contract covers the operation of a contact center, including handling of contacts with end users in support of the programme's activities. The scope is described as the acquisition of contact center services; no separate lots are indicated in the notice text. Interested suppliers should consult the full notice for details on requirements, submission and award, which are presented in the fields accompanying this summary.

Official source

Source: BASE - Portal dos Contratos Públicos (IMPIC)

Always verify details on the official notice.

Last verified against BASE - Portal dos Contratos Públicos (IMPIC) 11 hours ago

More from this buyer

Full buyer profile

5 open tenders right now

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
Sersilito - Empresa Gráfica, Lda 2 €46,440 Aug 2026
SCITATION - SCIENCE COMMUNICATION, LDA. 1 €17,500 Jun 2026
PR Gate - Serviços de Public Affairs e Media Relations 1 €16,170 Jun 2026

Based on 4 awards with a linked company profile over the last 5 years.

What this buyer has paid before

Based on 4 comparable contracts this buyer awarded in this sector over the last 4 years.

€13,412
Lower quartile
€16,835
Median award
€23,450
Upper quartile

This tender is estimated 463.4% above that median

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Similar tenders

Market context

Avg. open tender · Business services
€19,029,724
6,621 open across Europe right now 100% below sector average
Buyer track record on Aperlena
46 notices tracked · 9 awarded
€207,020 in awarded contracts

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