The Aperlena Verdict
Narrow fieldSersilito - Empresa Gráfica, Lda leads with 50% of the last 4 comparable contracts, but 3 different suppliers have won here in 5 years. Worth a serious look.
- 0%
- Expected final price vs the published estimate
Based on 4 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.
Summary
Machine-generated summaryThe contracting authority is procuring contact centre services under the PRODER programme. The contract covers the provision of outsourced contact centre support, involving handling of inbound and outbound communications with end users, including calls and related customer service activities, in support of the programme's operations. Services are to be delivered as described in the tender documents, and the contract will be awarded under the procedures set out in the notice. Businesses with experience in contact centre and customer support operations may submit offers in accordance with the requirements defined in the tender documentation.
Official source
Source: BASE - Portal dos Contratos Públicos (IMPIC)
Always verify details on the official notice.
Last verified against BASE - Portal dos Contratos Públicos (IMPIC) 6 hours ago
More from this buyer
Full buyer profile5 open tenders right now
- Procurement of Hosting Services for SIPRODER No deadline published
- Acquisition of Contact Center Services PRODER No deadline published
- Procurement of services for 'Analysis and monitoring of applications for aid and payment under PRODER' No deadline published
Who usually wins this buyer's contracts in this sector
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Sersilito - Empresa Gráfica, Lda | 2 | €46,440 | Aug 2026 |
| SCITATION - SCIENCE COMMUNICATION, LDA. | 1 | €17,500 | Jun 2026 |
| PR Gate - Serviços de Public Affairs e Media Relations | 1 | €16,170 | Jun 2026 |
Based on 4 awards with a linked company profile over the last 5 years.
What this buyer has paid before
Based on 4 comparable contracts this buyer awarded in this sector over the last 4 years.
- €13,412
- Lower quartile
- €16,835
- Median award
- €23,450
- Upper quartile
This tender is estimated 479.5% above that median
Most recent awards
- Contratação de serviços para a edição, impressão e distribuição da publicação CULTIVAR (2026/2027). €41,300
- Aquisição de serviços de escrita, design e paginação do Livro Verde da Pecuária Extensiva €17,500
- Aquisição de serviços de consultoria estratégica em comunicação e assessoria mediática e de gestão de Facebook com produção de conteúdos, para a Provedora do Animal €16,170
- Aquisição da Edição n.º 32, da publicação periódica “CULTIVAR”. €5,140
Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.
Similar tenders
1
day left
€135,070
est. value
2
days left
€45,050
est. value
Market context
- Avg. open tender · Business services
- €26,334,438
- Buyer track record on Aperlena
- 46 notices tracked · 9 awarded
- €207,020 in awarded contracts
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