Summary
Machine-generated summarySofiyska Voda AD procured warranty maintenance for the equipment and software listed in Table 1 of the technical specification, which forms part of its disaster and emergency recovery solution for the existing SAP-based customer service system. The service had to follow the manufacturers' warranty conditions, with a service level of 8 hours per day during the buyer's working hours from 8:00 to 16:30, five days a week from Monday to Friday, and fault removal within up to 5 working days after notification. The estimated value was EUR 93,000. Bidding closed, with the deadline for bids on 23 September 2026.
Description
Official source
Source: CAIS EOP - Bulgarian national e-procurement (Public Procurement Agency)
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Last verified against CAIS EOP - Bulgarian national e-procurement (Public Procurement Agency) 1 month ago
The buyer
Full buyer profileСОФИЙСКА ВОДА АД
- notices in the register
- 187
- awards
- 73
- awarded in total
- €82.2M
Who wins its contracts
Many suppliers- different companies won its awards
- 60
- of the awards went to the three most frequent winners
- 9%
- of its calls state an estimated value
- 100%
Based on 65 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 1.7
- of those lots received a single tender
- 48%
- of the awards went to companies based in another country
- 0%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.
Awards most often to
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Market context
- open now in IT services
- 3,257
- median open notice
- €544,175
Who wins in this market
Many suppliersBulgaria · IT services
- different companies won awards here
- 170
- of the awards went to the three most frequent winners
- 24%
- buyers awarded contracts here
- 121
Based on 454 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 1.7
- of those lots received a single tender
- 50%
- of the awards went to companies based in another country
- 4%
- of the tenders came from another country
- 5%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
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