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Find a Tender Service (UK Cabinet Office / Crown Commercial Service) verified 1 month ago Contract award

TISL Eckoh 2 year renewal - TrainTracker / Stations Connect

Awarded United Kingdom

Buyer Rail Delivery Group

Key facts

Published
Procedure
Direct award
  1. Published
  2. Awarded pending

Find a Tender Service (UK Cabinet Office / Crown Commercial Service) does not publish the date of this award. See the official notice

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Summary

Machine-generated summary

Rail Delivery Group awarded a contract for the renewal of the TrainTracker and Stations Connect services under the TISL Eckoh agreement for a period of 2 years. These are established operational services that support regulated customer contact centre performance and critical industry communications. After considering alternative procurement approaches, a direct award was judged the most appropriate and proportionate option. A change of supplier would have required redevelopment and migration of both services, including replacement of existing integrations, service testing and operational transition activities. The buyer concluded that such changes would have created disproportionate technical and operational difficulties and introduced avoidable service continuity risks. The contract has been awarded.

Description

Following consideration of alternative procurement approaches, a direct award is considered the most appropriate and proportionate option. The TrainTracker and Stations Connect services are established operational services that support regulated customer contact centre performance and critical industry communications. A change of supplier would require redevelopment and migration of both services, including replacement of existing integrations, service testing and operational transition activities. Such changes would create disproportionate technical and operational difficulties and introduce avoidable service continuity risks.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

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Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 1 month ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

View the official notice

The buyer

Full buyer profile

Rail Delivery Group

United Kingdom

notices in the register
4
awards
2

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

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Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Award date
    Was: August 5, 2026
    Now: not stated
    Winner
    Was: Eckoh Ltd
    Now: not stated
  2. Award date
    not stated
    Now: August 5, 2026
    Winner
    not stated
    Now: Eckoh Ltd
  3. Award date
    Was: August 5, 2026
    Now: not stated
    Winner
    Was: Eckoh Ltd
    Now: not stated
  4. Award date
    not stated
    Now: August 5, 2026
    Winner
    not stated
    Now: Eckoh Ltd

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