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Find a Tender Service (UK Cabinet Office / Crown Commercial Service) verified 1 month ago Contract award

Ticket Retailing & Validation Solutions

Awarded United Kingdom

Buyer NORTHERN TRAINS LIMITED

Key facts

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  1. Published
  2. Awarded pending

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Awarded to

Worldline IT Services UK Limited

Record with this buyer
2 contracts from this buyer in the register

Summary

Machine-generated summary

Northern Trains Limited awarded a contract to replace its existing ticket retailing and validation solution by December 2026, after the incumbent supplier withdrew from the UK rail ticketing market. The Invitation to Tender sought a technology solution providing a complete Ticket Issuing System for all devices, a full range of retailing options from day one, RDG accreditation and compliance, support for customer payment types, ITSO PAYG smartcards and TfGM cEMV PAYG capability, plus end-of-shift accounting and ticket inspection and validation functionality. The contract was won by Worldline IT Services UK Limited.

Description

Northern Trains Limited has a requirement to replace its existing Ticket Retailing & Validation solution by December 2026 due to the incumbent supplier's withdrawal from the UK rail ticketing market. Northern are therefore looking to engage the supply market to understand the solutions available. Northern Trains Limited Invitation to Tender is for the provision of a technology solution that satisfies two main outcomes for Northern: •Suitable replacement of the on-train and ticket office solution to maintain and safeguard ticket retailing and validation provision •Deliver on NTL's dependency into the PAYG programme for EMV A successfully delivered solution must meet 11 significant requirements: 1)Complete Ticket Issuing System (TIS) for All Devices 2)Architecture Description of All Components 3)Full Range of Retailing Options Available Day One 4)RDG Accreditation and Compliance 5)Adherence to Project Delivery Timelines 6)Customer Payment Type Acceptance 7)Support for ITSO PAYG Smartcards 8)TfGM cEMV PAYG Capability 9)Customer Travel Options and Fare Types 10)End-of-Shift Accounting Functionality 11)Ticket Inspection and Validation Functionality

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

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Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 1 month ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

NORTHERN TRAINS LIMITED

United Kingdom

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