Summary
Machine-generated summaryThe buyer is procuring the implementation of a CRM platform, migrating CRM Grids to Salesforce Lightning, to manage business processes based on customer requests. End customers include consumers, producers, prosumers, developers and electricity suppliers. The goal is to improve customer relationships, optimise business processes and increase operational efficiency. The framework agreement has an estimated maximum value of 25,336,353.89 RON excluding VAT, with the largest subsequent contract estimated at 11,566,215 RON. Quantities range between 6,505 and 7,505 person-days. Clarification requests must be submitted via SAP ARIBA at least 19 days before the deadline for participation requests; answers are published in SEAP under Law 99/2016.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago
More from this buyer
Full buyer profile34 open tenders right now
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This buyer has no award history in this sector yet. Usual winners, IT services - Romania
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| INFO WORLD | 16 | €1.5M | Aug 2026 |
| ONE SOFTWARE | 15 | €3.8M | Sep 2026 |
| Digi Romania S.A. | 15 | €1.4M | Jul 2026 |
| ASEE Solutions | 11 | €15.3M | Aug 2026 |
| VESTRA INDUSTRY SRL | 11 | €3.1M | Sep 2026 |
Based on 415 awards with a linked company profile over the last 2 years.
Change history
Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.
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Read before bidding
- Title: "România - Servicii de aplicare de software - Servicii de implementare New CRM Gr..." to "România – Servicii de aplicare de software – Servicii de implementare New CRM Gr..."
- Estimated value: Set to €4,825,053
- Scope and criteria: The description was expanded. Re-read it before you bid.
- Estimated value: Set to €25,336,354
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Market context
- Avg. open tender · IT services
- €26,486,804
- Buyer track record on Aperlena
- 102 notices tracked · 34 awarded
- €14,584,614 in awarded contracts
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