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Find a Tender Service (UK Cabinet Office / Crown Commercial Service) verified 1 month ago Contract award

PSP for SITs Upgrade

Awarded United Kingdom

Buyer CARDIFF UNIVERSITY

Key facts

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Direct award
  1. Published
  2. Awarded pending

Find a Tender Service (UK Cabinet Office / Crown Commercial Service) does not publish the date of this award. See the official notice

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Awarded to

FLYWIRE PAYMENTS LIMITED

Record with this buyer
1 first contract from this buyer in the register

Summary

Machine-generated summary

Cardiff University has awarded a contract for a Payment Service Provider compatible with SITS version 11.2, following an upgrade from version 11.0 planned to go live in December 2026. The current provider, My Trust, will no longer be supported after the upgrade. Mandatory requirements include integration with SITS, Oracle and Kinetics, a refund process with approval workflow, live payment status visibility in SITS, and a variety of payment methods. Tribal, whose integration is a prerequisite, recommended Flywire, noting that Global Payments and Convera still use old RCP interfaces. Flywire Payments Limited won the contract. The requirement is of extreme urgency as it is mandatory for student collections.

Description

The university is planning to upgrade SITS from version 11.0 to 11.2, this upgrade is likely to go live in December 2026. Currently the university is using My Trust as a Payment Service Provider (PSP). When upgrading to the new version 11.2 My Trust will no longer be supported and therefore we need to procure a PSP that is compatible with SITs 11.2. Mandatory requirements include integration with SITS, Oracle, and Kinetics, a refund process with approval workflow, live payment status visibility in SITS, and a variety of payment methods. Tribal have been consulted regarding the list of mandatory functionalities any supplier will need to meet, as integration with Tribal is a prerequisite to meeting the specification. Tribal have recommended Flywire, stating that the likes of Global Payments and Convera still use old RCP interfaces, limiting functionality and ongoing enhancements. The requirement is of extreme urgency, being mandatory for student collections.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

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Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 1 month ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

CARDIFF UNIVERSITY

United Kingdom

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