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TED - Tenders Electronic Daily (Publications Office of the EU) verified 1 day ago Prior information notice

Poland - Maintenance and support services - Maintenance and development of the Softlab ERP system

Original Polska - Usługi w zakresie konserwacji i wsparcia systemów - Usługa utrzymania i rozwoju systemu Softlab ERP

Upcoming Poland Warszawski stołeczny IT services

Buyer POLSKIE RADIO - SPÓŁKA AKCYJNA W WARSZAWIE W LIKWIDACJI

Key facts

Published
Procedure
Negotiated procedure
  1. Published

TED - Tenders Electronic Daily (Publications Office of the EU) does not publish a closing date for this notice. See the official notice

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Summary

Machine-generated summary

The contracting authority in Poland is seeking maintenance and development services for its Softlab ERP system, used for finance and accounting, payroll and HR, assets, and reporting. Requirements include ongoing support, development work, system integration, a dedicated ticketing system, monthly reporting including SLA compliance, a dedicated team, documentation, administrator training on request, and support on working days from 8:00 to 16:00. Services run for 48 months from 1 January 2027. Bidders must be a certified ABS partner. Details will be settled in negotiations; a final specification and draft contract will be provided with the invitation to submit final offers.

Description

1. Przedmiotem zamówienia jest świadczenie usług utrzymania i rozwoju systemu klasy ERP - Softlab, wykorzystywanego w obszarze finansowo-księgowym, kadrowo-płacowym, majątkowym oraz sprawozdawczym. 2. Minimalne wymagania dotyczące opisu przedmiotu zamówienia lub realizacji zamówienia, niepodlegające negocjacjom, które muszą spełnić wszystkie oferty: 2.1 bieżące świadczenie wsparcia i utrzymania systemu Softlab ERP, 2.2 świadczenie usług rozwojowych systemu Softlab ERP, 2.3 zapewnienie integracji Systemu Softlab ERP, 2.4 zapewnienie dedykowanego systemu zgłoszeniowego, 2.5 comiesięczne raportowanie realizacji i obsługi zgłoszeń z uwzględnieniem sprawozdawczości w zakresie przestrzegania SLA, 2.6 zapewnienie dedykowanego zespołu, 2.7 przygotowywanie opisów czynności dokonywanych w ramach obsługi zgłoszeń (zarówno utrzymaniowych jak i rozwojowych), 2.8 prowadzenie szkoleń dla administratorów w razie zgłoszonych potrzeb, 2.9 wsparcie w godzinach 8:00-16:00 w dni robocze, 2.10 świadczenie usług przez okres 48 miesięcy, począwszy od 1 stycznia 2027, 2.11 wykonawca musi być certyfikowanym partnerem ABS. 3. Szczegółowe rozwiązania dotyczące realizacji przedmiotu zamówienia w tym także projektowane postanowienia umowy zostaną ustalone i omówione w toku negocjacji. Ostateczna wersja opisu przedmiotu zamówienia oraz projektowanych postanowień umowy zostanie przekazana wraz z zaproszeniem do składania ofert ostatecznych.

Terms of the procedure

How tenders are scored
cena oferty C: 100 points
Small firms
The buyer marks this procedure as suitable for small and medium-sized firms.

As the official notice states them.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 day ago

POLSKIE RADIO - SPÓŁKA AKCYJNA W WARSZAWIE W LIKWIDACJI

Poland

notices in the register
70
awards
30
awarded in total
€22.6M

Who wins its contracts

Many suppliers
different companies won its awards
27
of the awards went to the three most frequent winners
14%
of its calls state an estimated value
0%

Based on 28 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.3
of those lots received a single tender
52%
of the awards went to companies based in another country
0%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, IT services - Poland

Company Wins Total awarded Last win
Asseco Poland S.A. 136 €638.5M Sep 2026
COIG S.A. 48 €16.6M Oct 2026
SIMPLE S.A. 41 €7.2M Oct 2026
ASSECO DATA SYSTEMS S.A. 34 €29.2M Oct 2026
CompuGroup Medical Polska sp. z o.o. 31 €12.3M Sep 2026

Based on 2620 awards with a linked company profile over the last 2 years.

1 open tender right now

Market context

open now in IT services
3,199
median open notice
€539,280

Who wins in this market

Many suppliers

Poland · IT services

different companies won awards here
1,219
of the awards went to the three most frequent winners
9%
buyers awarded contracts here
1,139

Based on 2,616 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.4
of those lots received a single tender
57%
of the awards went to companies based in another country
2%
of the tenders came from another country
4%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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