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TED - Tenders Electronic Daily (Publications Office of the EU) verified 19 hours ago Contract notice

Poland - Software maintenance and repair services - Purchase and implementation of a billing system with modules for contracts, settlements, water meter readings, water meter management, disconnections and complaints, correspondence, plus an eBOK module and mobile app

Original Polska - Usługi w zakresie konserwacji i napraw oprogramowania - Zakup i wdrożenie systemu bilingowego zawierającego moduły obsługujące proces zawierania umów, rozliczeń, odczytu wodomierzy, gospodarki wodomierzowej, wyłączeń i reklamacji, obsługi korespondencji oraz moduł eBOK wraz z aplikacją mobilną.

Closed Poland Małopolskie IT services

Buyer Wodociągi Miasta Krakowa S.A.

€1.3M estimated value · €1,254,705 · converted from PLN

Key facts

Closed
09:15 (UTC+2)
Procedure
Competitive dialogue
  1. Deadline
  2. Published
  3. Awarded pending
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Summary

Machine-generated summary

The buyer is procuring a billing system together with its implementation. The system must include modules supporting the contract conclusion process, billing and settlements, water meter readings and water meter management, disconnections and complaint handling, and correspondence management. The scope also includes an eBOK online customer account module together with a mobile application. Further details are provided in the terms of reference. Software maintenance and repair services are associated with the tender.

Description

Zakup i wdrożenie systemu bilingowego zawierającego moduły obsługujące proces zawierania umów, rozliczeń, odczytu wodomierzy, gospodarki wodomierzowej, wyłączeń i reklamacji, obsługi korespondencji oraz moduł eBOK wraz z aplikacją mobilną. Ciąg dalszy w OPiW.

Terms of the procedure

How tenders are scored
cena; koszty za serwis powdrożeniowy przez okres 5 lat po wdrożeniu; koszt dnia pracy przy rozwoju oprogramowania przez okres 5 lat po wdrożeniu
Small firms
The buyer marks this procedure as suitable for small and medium-sized firms.

As the official notice states them.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 19 hours ago

Wodociągi Miasta Krakowa S.A.

Poland

notices in the register
99
awards
43
awarded in total
€55.0M

Who wins its contracts

Many suppliers
different companies won its awards
27
of the awards went to the three most frequent winners
26%
of its calls state an estimated value
100%

Based on 39 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
3.3
of those lots received a single tender
11%
of the awards went to companies based in another country
0%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. Gabriela Irzyk Ginstal 4 awards €1.3M
  2. Kemipol Sp. z o.o. 3 awards €1.7M
  3. Brenntag Polska Sp. z o.o. 3 awards €1.5M

4 open tenders right now

Market context

open now in IT services
3,356
median open notice
€541,675

Who wins in this market

Many suppliers

Poland · IT services

different companies won awards here
1,227
of the awards went to the three most frequent winners
9%
buyers awarded contracts here
1,138

Based on 2,612 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.4
of those lots received a single tender
57%
of the awards went to companies based in another country
2%
of the tenders came from another country
3%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    Status
    Was: Open
    Now: Closed
    Estimated value
    Was: €1,264,949
    Now: €1,254,705 -1%
    Submission deadline
    not stated
    Now: August 8, 2025, 07:15

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