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TED - Tenders Electronic Daily (Publications Office of the EU) verified 23 hours ago Contract notice

Poland - Internet Protocol (IP) telephony services - Maintenance, management, support and servicing of the IP telephony system and provision of telecommunications services for the Social Insurance Institution

Original Polska - Usługi telefonii internetowej (IP) - Usługa utrzymania, zarządzania, wsparcia i serwisu Systemu telefonii IP oraz świadczenie usług telekomunikacyjnych dla Zakładu Ubezpieczeń Społecznych

Open Poland Postal & telecommunications services

Buyer Zakład Ubezpieczeń Społecznych

13:00 closes 2 Oct (UTC+2)

Key facts

Closes
10:55 hours left
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 9 days
  4. Awarded pending
View the official notice Watch this tender

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Summary

Machine-generated summary

The Social Insurance Institution (ZUS) in Poland is procuring a service covering the maintenance, management, support and servicing of its IP telephony system, together with the provision of telecommunications services delivered over telecommunication links made available to the buyer under this contract. The detailed description of the subject matter is set out in Annex 11 to the invitation to tender. The contractor may subcontract part of the works, excluding key tasks such as project management, the preliminary analysis, plan and implementation design, maintenance and administration of the central system, including the CUCM cluster, Cisco Meeting Server, Expressway systems and monitoring, and handling of P1 and P2 service requests. The subject matter includes ICT products and services within the meaning of the national cybersecurity act.

Description

1. Przedmiotem zamówienia jest usługa utrzymania, zarządzania, wsparcia i serwisu Systemu telefonii IP oraz świadczenie usług telekomunikacyjnych dla Zakładu Ubezpieczeń Społecznych. Usługi telekomunikacyjne będą świadczone z wykorzystaniem łączy telekomunikacyjnych udostępnionych Zamawiającemu w ramach niniejszego zamówienia. 2. Szczegółowy Opis Przedmiotu Zamówienia stanowi Załącznik nr 11 do SWZ. 3. Wykonawca może powierzyć wykonanie części zamówienia podwykonawcy z wyłączeniem kluczowych zadań dotyczących: 3.1. kierowania realizacją zamówienia, w tym pełnienia funkcji Kierownika projektu, 3.2. wykonania Analizy wstępnej, Planu oraz Projektu wykonawczego (Etapy I-III według Umowy), 3.3. utrzymania i zarządzania Systemem centralnym, w tym administrowania klastrem CUCM, Cisco Meeting Server (CMS), systemami Expressway oraz systemem monitorowania, 3.4. obsługi zgłoszeń serwisowych o priorytecie P1 i P2 oraz koordynacji procesu usuwania Awarii w ramach SLA. 4. Przedmiotem zamówienia, są produkty i usługi ICT w rozumieniu ustawy z dnia 5 lipca 2018 roku o krajowym systemie cyberbezpieczeństwa (t.j. Dz. U. z 2026 r., poz. 20 ze zm., dalej: „KSC”).

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    The register holds nothing on this. The official documents will.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in Postal & telecommunications services.

  4. Check this first:

    Is the deadline realistic for a proper offer?

    1 day left.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €191,960 and €1.9M.

  6. Your call:

    Do we know this buyer?

    The buyer has 481 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Polish.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 23 hours ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 114 awards for Postal & telecommunications services in Poland.

Median award
€638,254
Middle half of past awards
€191,960 to €1.9M

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Zakład Ubezpieczeń Społecznych

Poland

notices in the register
481
awards
177
awarded in total
€178.2M

This buyer has no award history in this sector yet. Usual winners, Postal & telecommunications services - Poland

Company Wins Total awarded Last win
Poczta Polska Spółka Akcyjna 364 €497.5M Oct 2026
ORANGE POLSKA S.A. 50 €59.5M Oct 2026
POLKOMTEL Sp. z o.o. 15 €11.7M Sep 2026
EMITEL S.A. 14 €70.7M Jul 2026
Netia S.A. 11 €2.9M Aug 2026

Based on 584 awards with a linked company profile over the last 2 years.

16 open tenders right now

Market context

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in Postal & telecommunications services
980
median open notice
€1.0M

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10:55 hours left

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