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Aperlena

TED - Tenders Electronic Daily (Publications Office of the EU) verified 19 hours ago Contract notice

Poland - Customer service centre - Sales and service activities involving the operation of a Partner Point

Original Polska - Centrum obsługi klienta - "Świadczenie usług sprzedażowo - obsługowych obejmujących prowadzenie Punktu Partnerskiego"

Open Poland Małopolskie Business services

Buyer TAURON Sprzedaż sp. z o.o.; TAURON Sprzedaż GZE sp. z o.o.

12 days left

Key facts

Closes
12:00 (UTC+2)
Estimated value
€6.9M
€6,946,063 · converted from PLN
Competition
Open race
  1. Published
  2. Today
  3. Deadline open for 17 days
  4. Awarded pending

Bidding window

16 days from publication to deadline

Usual length

Notices of this kind (Poland, open procedure, above the EU threshold) give a median of 28 days, half of them between 13 and 33 days, based on 82,140 notices of the last two years.

This buyer usually gives 35 days (median of its last 14 calls for tender).

View the official notice Watch this tender

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The Aperlena Verdict

Open race

No supplier dominates: 5 different companies have won the last 6 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Based on 6 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

The contract covers sales and customer service activities involving the operation of a Partner Point on behalf of the contracting entity. The scope is divided into five separate locations, each constituting a part of the subject of the order: Gliwice, Wodzisław Śląski, Czeladź, Racibórz and Tarnowskie Góry, all in Poland. The contractor will operate the Partner Point at the awarded location, providing sales and service support to customers. The notice lists the five locations as distinct parts, allowing offers for one or more locations.

Description

Przedmiotem zamówienia jest świadczenie usług sprzedażowo - obsługowych obejmujących prowadzenie Punktu Partnerskiego w Gliwicach; Przedmiotem zamówienia jest świadczenie usług sprzedażowo - obsługowych obejmujących prowadzenie Punktu Partnerskiego w Wodzisławiu Śląskim; Przedmiotem zamówienia jest świadczenie usług sprzedażowo - obsługowych obejmujących prowadzenie Punktu Partnerskiego w Czeladzi; Przedmiotem zamówienia jest świadczenie usług sprzedażowo - obsługowych obejmujących prowadzenie Punktu Partnerskiego w Raciborzu; Przedmiotem zamówienia jest świadczenie usług sprzedażowo - obsługowych obejmujących prowadzenie Punktu Partnerskiego w Tarnowskich Górach

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €6.9M.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in Business services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    12 days left, 9 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    This buyer usually awards this kind of contract for between €3.4M and €3.7M.

    Contracts here close a median of 5.2% above their estimate.

  6. In your favour:

    Do we know this buyer?

    5 different companies won the last 6 comparable contracts.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Polish.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 19 hours ago

Expected award price

likely award for this notice, from its published estimate of €6,946,063
€5.6M to €7.6M

Comparable awards in this country and sector came in at a median of 95% of their published estimate, half of them between 80% and 109%, based on 311 awards of the last 3 years.

Each award is compared with the estimate of the same lots, framework agreements excluded. A published estimate may include options and renewals, so an award under it is not always a discount.

What this buyer has paid before

Based on 6 comparable contracts this buyer awarded in this sector over the last 4 years.

This notice
€6.9M
Median award
€3.5M
Middle half of past awards
€3.4M to €3.7M

The estimate is larger than three in four past awards.

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

TAURON Sprzedaż sp. z o.o.; TAURON Sprzedaż GZE sp. z o.o.

Poland

notices in the register
20
awards
6
awarded in total
€19.7M

Who wins its contracts

of its calls state an estimated value
71%

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Who usually wins this buyer's contracts in this sector

Based on 6 awards with a linked company profile over the last 5 years.

Market context

Larger than 88% of the open notices in Business services across Europe.

open now in Business services
7,614
median open notice
€299,940

Who wins in this market

Many suppliers

Poland · Business services

different companies won awards here
2,348
of the awards went to the three most frequent winners
2%
buyers awarded contracts here
1,597

Based on 3,972 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
3.9
of those lots received a single tender
22%
of the awards went to companies based in another country
1%
of the tenders came from another country
4%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Similar tenders

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Awarded before

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12 days left

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