Summary
Machine-generated summaryThe IKTMT department plans to replace an existing system with a technically and functionally modern integrated platform for IT, MT and OT service management. The platform should serve as a central hub for IKTMT services, customer services and IT-related continuity management, increase operational efficiency, ensure a consistent and uniform data basis, improve service quality and reduce operational and service risks. Under the second stage procedure according to Section 106 of the Austrian procurement law, ServiceNow with the modules ITOM Visibility, CSM Professional and BCM, or an equivalent solution covering the full functionality of these modules, is used as the benchmark. Place of performance: Austria.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago
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This buyer has no award history in this sector yet. Usual winners, IT services - Austria
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Atos Technologies Austria GmbH, SALES | 13 | €1.2M | Sep 2026 |
| A1 Telekom Austria AG | 12 | €9.1M | Sep 2026 |
| Tietoevry Austria GmbH, Zentrale | 12 | €1.1M | Sep 2026 |
| Atos Technologies Austria GmbH | 8 | €3.8M | Mar 2026 |
| Oracle Austria GmbH | 8 | €2.1M | Sep 2026 |
Based on 420 awards with a linked company profile over the last 2 years.
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Market context
- Avg. open tender · IT services
- €26,435,585
- Buyer track record on Aperlena
- 82 notices tracked · 33 awarded
- €45,089,142 in awarded contracts
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