Summary
Machine-generated summaryThe City of Vienna's Wiener Wohnen Kundenservice GmbH is procuring a digital software tool, the so-called Ident-Tool, for digital qualified identification processes together with related IT services. The tool must automatically process ID cards, passports, driving licences and other Austrian-recognised identity documents as well as official documents such as residence permits, verify their validity and extract their data for further processing in a digital identification and verification process to meet legal requirements for queries to official systems. The contract covers provision, installation, implementation, configuration and operation of the tool, user training and ongoing support, and regular updates and maintenance. Optional support, customising and consulting services for evaluation and integration are also included.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 6 days ago
What this market pays
The buyer has too few awards of its own in this sector, so this is the range of the last 229 awards for Software & IT systems in Austria.
- Median award
- €388,562
- Middle half of past awards
- €137,860 to €829,206
TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.
Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.
The buyer
Full buyer profileStadt Wien - Wiener Wohnen Kundenservice GmbH
- notices in the register
- 53
- awards
- 27
- awarded in total
- €24.8M
Who wins its contracts
Many suppliers- different companies won its awards
- 19
- of the awards went to the three most frequent winners
- 27%
- of its calls state an estimated value
- 28%
Based on 22 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 8.9
- of those lots received a single tender
- 0%
- of the awards went to companies based in another country
- 5%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
This buyer has no award history in this sector yet. Usual winners, Software & IT systems - Austria
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| SoftwareOne Österreich GmbH | 11 | €7.5M | Sep 2026 |
| ACP IT Solutions GmbH | 8 | €4.6M | Sep 2026 |
| A1 Telekom Austria AG | 7 | €2.5M | May 2026 |
| CANCOM Austria AG | 6 | €13.7M | Sep 2026 |
| x-tention Informationstechnologie GmbH | 5 | €2.1M | Sep 2026 |
Based on 230 awards with a linked company profile over the last 2 years.
9 open tenders right now
- Structural engineering services - Framework agreement for structural planning and consultancy services for the refurbishment of municipal housing estates of the City of Vienna - Wiener Wohnen (WrWKS - Structural Planning II) 27 days left
- Services of architecture, engineering and testing offices - Framework agreement with the City of Vienna - Wiener Wohnen Kundenservice GmbH on price reasonableness checks under the Federal Procurement Act for construction trades (Lot 1) and building services trades (Lot 2) No deadline published
- Architectural, engineering and technical services - Framework agreement with the City of Vienna - Wiener Wohnen Kundenservice GmbH for price adequacy reviews (Lot 1 building trades, Lot 2 building services trades) No deadline published
Market context
TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.
- open now in Software & IT systems
- 3,206
- median open notice
- €510,598
Who wins in this market
Many suppliersAustria · Software & IT systems
- different companies won awards here
- 168
- of the awards went to the three most frequent winners
- 11%
- winners of the last 12 months were new here
- 130 of 139
- buyers awarded contracts here
- 98
Based on 232 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners. New: no award from the same buyer or market in the two years before.
Competition
- tenders per lot on average (open and restricted procedures)
- 1.5
- of those lots received a single tender
- 63%
- of the awards went to companies based in another country
- 28%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
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