Summary
Machine-generated summaryThe Norwegian Directorate of Health is conducting a market survey (RFI) for a case handling system for the Patient and User Ombudsman (POBO). The directorate follows a hybrid target architecture combining self-developed systems with increased use of standardised components, platform services and software as a service (SaaS). The future system should run in the directorate's own infrastructure, both on-premises and in a public cloud, include ready-made, user-friendly case handling components, and offer integration options with API services. The outcome will influence the direction of the target architecture, and selected tenderers will be invited to demonstrate how established systems and platforms can cover the functional needs.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 4 days ago
The buyer
Full buyer profileNorsk Helsenett SF
- notices in the register
- 68
- awards
- 20
- awarded in total
- €37.0M
Who wins its contracts
Many suppliers- different companies won its awards
- 15
- of the awards went to the three most frequent winners
- 25%
- of its calls state an estimated value
- 87%
Based on 16 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 4.3
- of those lots received a single tender
- 25%
- of the awards went to companies based in another country
- 13%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.
Who usually wins this buyer's contracts in this sector
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| WebMed EPJ AS; PRIDOK AS | 2 | €798,651 | Feb 2026 |
| ARKO AS; Aspit AS; CompuGroup Medical Norway AS; EG Norge AS; Extensor AS; PRIDOK AS; WebMed EPJ AS | 1 | €8.2M | Nov 2025 |
| Silktide Ltd | 1 | €452,569 | Feb 2026 |
| IIH Nordic A/S (Internet Intelligence House Nordic A/S) | 1 | Feb 2026 |
Based on 5 awards with a linked company profile over the last 5 years.
10 open tenders right now
- Insurance brokerage and agency services - Administration of requirements for expanded benefits pursuant to the National Insurance Act § 5-24 in the United States of America 6 days left
- Office supplies - 26/02701 Consumables 9 days left
- Procurement consultancy services - 26/02030 Framework agreement for the procurement of consultancy services within public procurements - The Norwegian Health Network SF 26 days left
Market context
- open now in IT services
- 7,166
- median open notice
- €887,095
Who wins in this market
Many suppliersNorway · IT services
- different companies won awards here
- 266
- of the awards went to the three most frequent winners
- 8%
- buyers awarded contracts here
- 177
Based on 371 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.
Competition
- tenders per lot on average (open and restricted procedures)
- 5.6
- of those lots received a single tender
- 15%
- of the awards went to companies based in another country
- 5%
- of the tenders came from another country
- 7%
As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.
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