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TED - Tenders Electronic Daily (Publications Office of the EU) verified 1 week ago Contract award

Netherlands - Supply of software - Service Management Tool

Original Nederland - Leveren van software - Service Management Tool

Awarded Netherlands Noord-Holland IT services

Buyer Gemeente Velsen

€916,708 awarded value

Key facts

Published
Procedure
Open procedure Anyone may submit a bid, in one step, with no pre-selection. Full entry
Above the EU threshold A contract large enough that EU-wide rules apply and it must be published on TED. Full entry
View the official notice Watch this tender
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Awarded to

TOPdesk Nederland B.V.

Awarded value
€916,708
Bids received
2
Record with this buyer
1 first contract from this buyer in the register

Summary

Machine-generated summary

The municipality of Velsen carried out a procurement for the purchase of an application for carrying out ITIL/FMIS tasks. The contract covered delivering the ICT solution as Software-as-a-Service, technical implementation including interfaces, organisational set-up together with the contracting authority, initial training and instruction of staff, technical management and functional maintenance, and support for the authority's functional management. The contract was awarded to TOPdesk Nederland B.V. The awarded value was EUR 916,708. The procurement is complete and the contract has been awarded, so no further action from suppliers is required or possible under this procedure.

Timing

  1. Published
  2. Awarded pending

TED - Tenders Electronic Daily (Publications Office of the EU) does not publish the date of this award. See the official notice

Description

De gemeente Velsen zet een aanbesteding in de markt t.b.v. de aanschaf van een applicatie voor het uitvoeren van werkzaamheden op het gebied van ITIL/FMIS taken. De aan te besteden Opdracht betreft ten minste: • het als Software-as-a-Service leveren van de ICT-oplossing; • het technisch implementeren van de ICT-oplossing, inclusief de koppelingen; • het organisatorisch inrichten van de ICT-oplossing samen met de Opdrachtgever; • het initieel opleiden, trainen, instrueren van de medewerkers van Opdrachtgever; • het technisch beheren en functioneel onderhouden van de ICT-oplossing; • het leveren van ondersteuning voor het functioneel beheer van de Opdrachtgever. Zie het Aanbestedingsdocument voor meer informatie. Zie voor meer informatie het Aanbestedingsdocument.

Terms of the procedure

How tenders are scored
Kwaliteit: 70 points; Prijs: 30 points

As the official notice states them.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 week ago

Market

IT services in Netherlands

median award in this market
€820,000
tenders per lot in this market
2.9
More figures

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 645 awards for IT services in Netherlands.

This award
€916,708
Median award
€820,000
Middle half of past awards
€372,000 to €3.0M

The award sits inside the usual range.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Market context

open now in IT services
3,375
median open notice
€457,628

Who wins in this market

Many suppliers

Netherlands · IT services

different companies won awards here
485
of the awards went to the three most frequent winners
5%
buyers awarded contracts here
394

Based on 780 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.9
of those lots received a single tender
24%
of the awards went to companies based in another country
4%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

The buyer in figures

Gemeente Velsen

notices in the register
34
awards
10
awarded in total
€2.0M

Who wins its contracts

of its calls state an estimated value
17%

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

The buyer

Full buyer profile

Gemeente Velsen

Netherlands

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