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Managed Service Avaya Aura

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  1. Published
  2. Deadline open for 1 day
  3. Awarded pending

Summary

Machine-generated summary

The tender concerns the upgrade of an existing telecommunication and unified communications infrastructure based on Avaya Aura, including the Avaya Aura Contact Center and connected existing applications, to a current, manufacturer-supported major release. The scope of services includes planning, delivery of required hardware and software, migration, implementation and commissioning of the system environment. It also covers operation, maintenance, support and further development including technical documentation during the contract term. Information on the buyer, location, estimated value, deadline and bid eligibility is not provided in the source. No specific procedure type is stated. Only the described upgrade and managed service tasks are confirmed.

Description

Gegenstand der Ausschreibung ist das Upgrade der bestehenden Telekommunikations- und Unified-Communications-Infrastruktur auf Basis von Avaya Aura einschließlich Avaya Aura Contact Center und angebundener Bestandsapplikationen auf ein aktuelles, herstellerunterstütztes Major Release. Der Leistungsumfang umfasst die Planung, Lieferung erforderlicher Hard- und Software, Migration, Implementierung und Inbetriebnahme der Systemumgebung sowie deren Betrieb, Wartung, Support und Weiterentwicklung einschließlich technischer Dokumentation während der Vertragslaufzeit.

Official source

Source: Vergabemarktplatz NRW (open data satellites)

Always verify details on the official notice.

Last verified against Vergabemarktplatz NRW (open data satellites) 3 weeks ago

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  1. Act now
    • Submission deadline: Moved 1 day EARLIER: now August 11, 2026, 10:00
  2. Read before bidding
    • Submission deadline: Extended by 1 day: now August 11, 2026, 12:00

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Market context

Avg. open tender · Repair & maintenance services
€9,183,816
5,644 open across Europe right now
Buyer track record on Aperlena
9 notices tracked · 4 awarded
€2,055,827 in awarded contracts

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