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TED - Tenders Electronic Daily (Publications Office of the EU) verified 6 hours ago Contract award

Magyarország - Vevőszolgálati szolgáltatások - Személyes ügyfélszolgálati fiókirodák üzemeltetése

Awarded Hungary Business services

Buyer MVM Next Energiakereskedelmi Zrt.

€8,258 awarded value

Key facts

Awarded
Procedure
Open procedure
  1. Awarded
  2. Published
  3. Contract ends, estimated January 2027
View the official notice Watch this tender

This contract runs about 6 months, so it is back on the market around January 2027. Log in

Awarded to

Magyar Posta Zártkörűen Működő Részvénytársaság

Awarded value
€8,258
Award date
Bid received
1 A single tender
Record with this buyer
7 contracts from this buyer in the register, €3.9M in total
Back on the market
Jan 2027 How we know

When this contract comes back

estimated from the stated duration

This contract runs about 6 months, so it is back on the market around January 2027.

Every contract expiring, on the radar

Description

Az MVM Next Energiakereskedelmi Zrt. megbízásából „Személyes ügyfélszolgálati fiókirodák üzemeltetése” szolgáltatás ellátása. Az MVM Next Energiakereskedelmi Zrt. megbízza a nyertes Ajánlattevőt földgáz és villamosenergia egyetemes szolgáltatás részét képező személyes ügyfélszolgálati tevékenység, ezen belül fiókirodák működtetésével, a fiókirodákban az előre fizető mérővel (EFM) kapcsolatos egyes feladatok elvégzésével, illetve Felhasználói Elégedettség Felmérés (FEF) végzésével. A közbeszerzés célja, lehetővé tenni az MVM Next Energiakereskedelmi Zrt. számára, a saját üzemeltetésben lévő ügyfélszolgálati irodáin kívül, az országos szintű ügyfélkiszolgálást a nyertes Ajánlattevő által kialakított iroda infrastruktúrával és a nyertes Ajánlattevő által biztosított humán és egyéb technikai, informatikai erőforrások segítségével. A közbeszerzés során Ajánlatkérő a Kbt. Második Rész XV. fejezete szerinti, uniós értékhatár feletti, a Kbt. 105. § (1) bekezdés a) pont szerinti keretmegállapodás megkötésére irányuló eljárást folytatott le. Az üzemeltetéssel kapcsolatos keretmennyiségek 6 hónapra vonatkozóan az alábbiak: A4-es lap nyomtatás: 4000 db. A részletes feladat leírást és az egyes fiókirodák területi elhelyezkedését és nyitva tartási idejét a Közbeszerzés Dokumentumok részét képező műszaki leírás tartalmazza.

Terms of the procedure

How tenders are scored
Price

As the official notice states them.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 6 hours ago

What this buyer has paid before

Based on 5 comparable contracts this buyer awarded in this sector over the last 4 years.

This award
€8,258
Median award
€455,772
Middle half of past awards
€28,518 to €1.6M

The award is smaller than three in four past awards.

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

MVM Next Energiakereskedelmi Zrt.

Hungary

notices in the register
18
awards
14
awarded in total
€7.6M

Who wins its contracts

Concentrated
different companies won its awards
3

Based on 11 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.0
of those lots received a single tender
100%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. Magyar Posta Zártkörűen Működő Részvénytársaság 7 awards €3.9M
  2. DÍJNET Zártkörűen Működő Részvénytársaság 3 awards €2.4M
  3. GRÁNIT Bank Nyilvánosan Működő Részvénytársaság 1 award €317,569

Market context

open now in Business services
4,398
median open notice
€221,020

Who wins in this market

Many suppliers

Hungary · Business services

different companies won awards here
175
of the awards went to the three most frequent winners
10%
buyers awarded contracts here
117

Based on 266 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.1
of those lots received a single tender
67%
of the awards went to companies based in another country
8%
of the tenders came from another country
5%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Procedure facts

  • A single tender was received (open procedure).

Facts that procurement researchers and journalists track across public records. None of them is evidence of wrongdoing: each has ordinary explanations, such as a specialised market, an urgent need or a short list of qualified suppliers.

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