Summary
Machine-generated summaryThis procurement concerns the provision of a contact centre service, including handling of incoming and outgoing calls on behalf of the contracting authority. The service covers operation of a call centre, management of customer contacts by telephone, and related customer service activities. The contract is for the supply of services as described in the tender documents, which define the detailed scope, service levels and reporting requirements. The contractor will be expected to provide trained staff, suitable technology and quality assurance to deliver the contact centre function in line with the requirements set out in the notice.
Official source
Source: VPT procurement reports (Lithuania, via the State Data Agency)
Always verify details on the official notice.
Last verified against VPT procurement reports (Lithuania, via the State Data Agency) 7 hours ago
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This buyer has no award history in this sector yet. Usual winners, Business services - Lithuania
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| UAB "Ekskomisarų biuras" | 13 | €9.0M | Aug 2026 |
| UAB "Eurointegracijos projektai" | 12 | €67,700 | Sep 2026 |
| Gediminas Sargelis | 6 | €4,044 | Jan 2026 |
| Dentsu Lithuania | 4 | €732,900 | Sep 2026 |
| UAB Jump agency | 4 | €207,000 | Aug 2026 |
Based on 244 awards with a linked company profile over the last 2 years.
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Market context
- Avg. open tender · Business services
- €18,969,778
- Buyer track record on Aperlena
- 431 notices tracked · 247 awarded
- €36,785,719 in awarded contracts
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