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Contracts Finder (UK Cabinet Office) verified 7 hours ago Contract award

IT Service Management Platform (ITSM) Licences, Support and Maintenance

Awarded United Kingdom Software & IT systems

Buyer MCA - Maritime and Coastguard Agency

€131,008 awarded value

Key facts

Awarded
Procedure
Restricted procedure
  1. Deadline
  2. Awarded decided in 55 days
  3. Published
  4. Contract ends January 2032
View the official notice Watch this tender

This contract runs about 65 months, so it is back on the market around January 2032. Log in

Awarded to

XMA LIMITED

Awarded value
€131,008
Award date
decided 55 days after the deadline
Record with this buyer
2 contracts from this buyer in the register, €357,911 in total
Back on the market
Jan 2032 How we know

When this contract comes back

This contract runs about 65 months, so it is back on the market around January 2032.

Every contract expiring, on the radar

Description

The MCA has a requirement for a modern, cloud-based ITSM platform to replace the legacy toolset, enabling improved service delivery, automation, analytics, and integration with MCA's digital ecosystem. The new solution will support ITIL-aligned processes, enhance user experience, and deliver measurable benefits including faster resolution times, improved CMDB accuracy, and better self-service. This solution was tendered as a Further Competition under Government Commercial Agency framework Technology Products & Associated Services 2, under Lot 3.

Official source

Source: Contracts Finder (UK Cabinet Office)

Always verify details on the official notice.

Report an error in this notice

Last verified against Contracts Finder (UK Cabinet Office) 7 hours ago

Documents on Contracts Finder (UK Cabinet Office) (English)

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 882 awards for Software & IT systems in United Kingdom.

This award
€131,008
Median award
€140,117
Middle half of past awards
€67,209 to €384,186

The award sits inside the usual range.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

MCA - Maritime and Coastguard Agency

United Kingdom

notices in the register
31
awards
31
awarded in total
€15.8M

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. Keystream Group Limited 3 awards €262,606
  2. PHOENIX SOFTWARE LIMITED 2 awards €792,740
  3. FORD MOTOR COMPANY LIMITED 2 awards €558,060

Market context

open now in Software & IT systems
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€545,827

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