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Public Contracts Scotland verified 7 hours ago Contract award

IT Desk, Asset Management and Ticketing System

Awarded United Kingdom Software & IT systems

Buyer West Lothian Council

€192,206 awarded value

Key facts

Awarded
Procedure
Open procedure
  1. Awarded
  2. Published
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Awarded to

Softcat Plc

Awarded value
€192,206
Award date
Record with this buyer
5 contracts from this buyer in the register, €3.7M in total

Description

West Lothian Council has awarded a contract to Softcat plc for the provision, implementation and support of the ALVAO IT Service Management (ITSM) and IT Asset Management (ITAM) solution. The solution will replace the Council's existing unsupported IT service desk and ticketing system and provide modern service management, asset management, self-service, workflow automation, reporting, project management and integration capabilities. The contract includes software licences, implementation services, configuration, data migration, training and ongoing support and maintenance. Award against framework: ICT Solutions 2023 Digital Technology Framework (ComIT 3 - Complete IT) (SC Ref:844564)

Official source

Source: Public Contracts Scotland

Always verify details on the official notice.

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Last verified against Public Contracts Scotland 7 hours ago

Documents on Public Contracts Scotland (English)

What this buyer has paid before

Based on 8 comparable contracts this buyer awarded in this sector over the last 4 years.

This award
€192,206
Median award
€428,796
Middle half of past awards
€216,796 to €1.1M

The award is smaller than three in four past awards.

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

West Lothian Council

United Kingdom

notices in the register
52
awards
46
awarded in total
€14.7M

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. SOFTCAT PLC 5 awards €3.7M
  2. One Advanced 1 award €3.2M
  3. John McGeady Ltd 1 award €1.4M

Market context

open now in Software & IT systems
2,663
median open notice
€454,856

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