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TED - Tenders Electronic Daily (Publications Office of the EU) verified 10 hours ago Contract award

Ireland - IT services: consulting, software development, Internet and support - IT2899C- Competitive Dialogue Procedure for Customer Relationship Management (CRM) System for the University Of Limerick (UL)

Awarded Ireland Southern IT services

Buyer Education Procurement Service (EPS)

€9.0M awarded value · €9,000,000

Key facts

Awarded
Procedure
Competitive dialogue
  1. Awarded
  2. Published
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Awarded to

Creation Technology Solutions Limited

Awarded value
€9,000,000
Award date
Record with this buyer
1 first contract from this buyer in the register

Description

University Of Limerick aim to procure and implement a Strategic Customer Relationship Management (CRM) system within the university to enhance and maintain a consistent and seamless student experience across various departments and interactions. By leveraging advanced technology and data-driven strategies, the university aims to improve communication, streamline processes, and provide personalised support to students throughout their academic journey. A new strategic CRM system should enable the advancement of UL’s recruitment and admissions functions, as well as support the other stages in the student lifecycle from enrolment through to graduation.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 10 hours ago

What this buyer has paid before

Based on 5 comparable contracts this buyer awarded in this sector over the last 4 years.

This award
€9.0M
Median award
€328,934
Middle half of past awards
€307,002 to €1.1M

The award is larger than three in four past awards.

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Education Procurement Service (EPS)

Ireland

notices in the register
1,105
awards
817
awarded in total
€105.2M

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. Mason Technology Ltd 17 awards €428,370
  2. Dublin Analytical Instruments Ltd. 14 awards €330,551
  3. Particular Sciences Limited 14 awards €315,025

21 open tenders right now

Market context

open now in IT services
7,110
median open notice
€885,740

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