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TED - Tenders Electronic Daily (Publications Office of the EU) verified 3 weeks ago Contract notice

Ireland - Contact management software development services - CFT 3942 - Provision of a Digital Services Platform VERSION 2

Closed Ireland Eastern and Midland IT services

Buyer South Dublin County Council

€5.0M estimated value · €5,000,000

Key facts

Closed
16:00 (UTC+1)
Procedure
Open procedure Anyone may submit a bid, in one step, with no pre-selection. Full entry
Above the EU threshold A contract large enough that EU-wide rules apply and it must be published on TED. Full entry
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Description

SDCC are seeking to implement a new Digital Services Platform to enhance customer care and issue resolution processes. The goal is to build a more efficient and effective system capable of handling the increasing volume and complexity of customer requests.

Timing

1 day from publication to deadline.

  1. Published
  2. Deadline was
  3. Deadline was
  4. Deadline
  5. Awarded pending

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    Submission deadline
    Was: May 4, 2026, 23:00
    Now: May 5, 2026, 15:00 1 day later
  2. Act now
    Estimated value
    not stated
    Now: €5,000,000
    Submission deadline
    Was: May 5, 2026, 00:00
    Now: May 5, 2026, 00:00 1 day earlier

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Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 3 weeks ago

Market

IT services in Ireland

median open notice
€491,165
tenders per lot in this buyer's awards
6.3
More figures

Market context

open now in IT services
3,349
median open notice
€491,165

Who wins in this market

Many suppliers

Ireland · IT services

different companies won awards here
511
of the awards went to the three most frequent winners
13%
winners of the last 12 months were new here
265 of 354
buyers awarded contracts here
241

Based on 1,416 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners. New: no award from the same buyer or market in the two years before.

Competition

tenders per lot on average (open and restricted procedures)
5.0
of those lots received a single tender
21%
of the awards went to companies based in another country
26%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

The buyer in figures

South Dublin County Council

notices in the register
552
awards
420
awarded in total
€242.7M

Who wins its contracts

Many suppliers
different companies won its awards
71
of the awards went to the three most frequent winners
10%
winners of the last 12 months were new here
26 of 28
of its calls state an estimated value
97%

Based on 79 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners. New: no award from the same buyer or market in the two years before.

Competition

tenders per lot on average (open and restricted procedures)
6.3
of those lots received a single tender
12%
of the awards went to companies based in another country
9%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

South Dublin County Council

Ireland

Awards most often to

  1. Cleary and Doyle Construction Ltd 9 awards €25.5M
  2. Martello Developments Ltd 9 awards
  3. Clonmel Enterprises Ltd 7 awards €9.0M

5 open tenders right now

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