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Aperlena

Croatia - Software development services - Development of IP KC/HD

Original Hrvatska - Usluge razvoja programske podrške - Razvoj IP KC/HD

Open Contract notice 29 days left
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Deadline 19 Oct. If it moves, an email when the register sees it. A correction: the same email. Your plan: decide by 5 Oct, questions by 5 Oct, draft by 12 Oct. Log in

  1. Published
  2. Today
  3. Deadline open for 28 days
  4. Awarded pending

The Aperlena Verdict

Open race

No supplier dominates: 4 different companies have won the last 4 comparable contracts from this buyer over 5 years. This is a genuinely open race.

-0.1%
Expected final price vs the published estimate

Based on 4 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

This procurement covers software development services for the Croatian Customs Administration. The subject is the upgrading of the existing, or the establishment of a modern, centralised and scalable system for incident, request and communication management within the Customs Administration. The aim is to enable more efficient operational work of the Helpdesk service and to improve the quality of user support. The scope and quantities of the procurement are set out in the Bill of Quantities annexed to the procurement documentation, which forms an integral part of that documentation. The buyer named in the text is the Customs Administration of Croatia.

Description

Predmet nabave je unaprjeđenje postojećeg, odnosno uspostava modernog, centraliziranog i skalabilnog sustava za upravljanje incidentima, zahtjevima i komunikacijom unutar Carinske uprave, koji će omogućiti učinkovitiji operativni rad Helpdesk službe te unaprijediti kvalitetu korisničke podrške. Količina predmeta nabave sukladna je Prilogu Dokumentacije o nabavi - Troškovnik koji je sastavni dio Dokumentacije.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 hour ago

More from this buyer

Full buyer profile

3 open tenders right now

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
COMBIS d.o.o.; ITS-CONSULTING, d.o.o. 1 €2.7M Jan 2026
Gaurus d.o.o. 1 €619,000 Aug 2026
COMBIS d.o.o.; PRAVILA NOVA IT d.o.o. 1 €563,362 May 2026
ITS-CONSULTING, d.o.o. 1 €45,570 Jan 2026

Based on 4 awards with a linked company profile over the last 5 years.

What this buyer has paid before

Based on 7 comparable contracts this buyer awarded in this sector over the last 4 years.

€371,840
Lower quartile
€563,362
Median award
€625,092
Upper quartile

This tender is estimated 59.2% below that median

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Similar tenders

Market context

Avg. open tender · IT services
€26,165,124
6,081 open across Europe right now 99% below sector average
Buyer track record on Aperlena
86 notices tracked · 57 awarded
€17,893,242 in awarded contracts

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