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TED - Tenders Electronic Daily (Publications Office of the EU) verified 1 week ago Contract notice

Hrvatska - Sistemske usluge i usluge potpore - Usluga integriranog upravljanja klijentskom i ispisnom infrastrukturom

Closed Croatia Sjeverna Hrvatska IT services

Buyer HŽ PUTNIČKI PRIJEVOZ d.o.o.

€1.5M estimated value · €1,480,000

Key facts

Closed
10:00 (UTC+1)
Procedure
Open procedure
  1. Published
  2. Deadline was
  3. Deadline open for 16 days
  4. Awarded pending
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Description

Predmet nabave je usluga integriranog upravljanja klijentskom i ispisnom infrastrukturom sukladno tehničkim i funkcionalnim zahtjevima koji su detaljno opisani u dokumentaciji. Predmet nabave obuhvaća sljedeće: • Pripremnu uslugu • Uslugu eksternalizacije klijentske i ispisne opreme na lokacija Naručitelja • Uslugu ispisa • Uslugu Help Deska • Završnu uslugu. Navedene usluge detaljno su opisane u dijelu Tehnički i funkcionalni zahtjevi koji je sastavni dio ove dokumentacije o nabavi. Ugovaranje ovog predmeta nabave uključuje nastavak navedenog načina brige oko klijentske i ispisne infrastrukture, što potvrđeno uključuje efikasno planiranje količina klijentske i ispisne opreme uz izbjegavanje financijski intenzivnih jednokratnih ulaganja u kapitalne troškove kupovanja opreme s relativno kratkim rokom amortizacije, efikasno planiranje i dostavu potrošnog materijala, efikasno naručivanje i kraće rokove isporuke za klijentsku i ispisnu infrastrukturu i potrošni materijal, kontinuirano praćenje kvalitetne i ažurne evidencije radnih mjesta i pripadajuće ICT klijentske i ispisne opreme, efikasan rad informatičke korisničke podrške u skladu s najboljim svjetskim praksama. Izvršenjem navedenih usluga korisnicima računalne i ispisne opreme osigurava se razina usluge koja je pouzdana i u skladu s potrebama poslovanja. U predmetnu uslugu uračunato je i ekonomično iskorištavanje resursa koji su Naručitelju već na raspolaganju pa tako predmetna nabava uključuje u usluge održavanja i nadogradnji i IT opremu koju Naručitelj već posjeduje. Dio nužne informatičke infrastrukture za uspostavu predmetne usluge, kao i uključeni licencirani softver raznih namjena (osim u slučajevima gdje se navodi drugačije) osigurava Naručitelj, kako se detaljnije navodi u nastavku teksta. Navedene predmetne usluge su nedjeljive zbog visoke razine međuovisnosti među njima.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 week ago

HŽ PUTNIČKI PRIJEVOZ d.o.o.

Croatia

notices in the register
31
awards
21
awarded in total
€196.3M

Who wins its contracts

Moderately concentrated
different companies won its awards
9
of the awards went to the three most frequent winners
54%

Based on 13 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

of the awards went to companies based in another country
0%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. KING ICT d.o.o. 3 awards €3.9M
  2. KONČAR - Električna vozila d.d. 2 awards €171.5M
  3. Hrvatski Telekom d.d. 2 awards €1.6M

1 open tender right now

Market context

open now in IT services
3,227
median open notice
€548,564

Who wins in this market

Many suppliers

Croatia · IT services

different companies won awards here
197
of the awards went to the three most frequent winners
19%
buyers awarded contracts here
93

Based on 588 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
1.4
of those lots received a single tender
80%
of the awards went to companies based in another country
5%
of the tenders came from another country
9%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Act now
    Estimated value
    not stated
    Now: €1,480,000
    Submission deadline
    Was: January 14, 2026, 00:00
    Now: January 14, 2026, 00:00 1 day earlier

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