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TED - Tenders Electronic Daily (Publications Office of the EU) verified 4 days ago Contract award

France - Debt collection agency services - Contract for management of private customers' requests relating to the collection of energy bills and associated actions

Original France - Services des agences de recouvrement - Marché de prestations de services de gestion des demandes des clients particuliers relatives au recouvrement des factures d’énergies et actions associées

Awarded France Business services

Buyer Electricité De Strasbourg SA

Key facts

Published
Procedure
Negotiated procedure
  1. Published
  2. Awarded pending

TED - Tenders Electronic Daily (Publications Office of the EU) does not publish the date of this award. See the official notice

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Awarded to

Overland

Summary

Machine-generated summary

Electricité De Strasbourg SA awarded a contract to Overland for debt collection agency services. The contract covered the management of unpaid electricity and gas bills of household customers and the associated actions. The services included handling incoming contacts from customers in recovery situations under a white-label arrangement, managing amicable collection in the provider's own name, handling personal over-indebtedness files under a white-label arrangement, managing solidarity activities under a white-label arrangement, and managing business IT cash collection processes related to recovery procedures. The contract has been awarded and the procedure is completed.

Description

La gestion du recouvrement des factures impayées d’électricité et de gaz des clients particuliers et les actions associées à cette mission 1. Gestion des contacts entrants des clients en situation de recouvrement, en marque blanche 2. Gestion du recouvrement amiable, en nom propre 3. Gestion des dossiers de surendettement, en marque blanche 4. Gestion des activités de solidarité, en marque blanche 5. Gestion du recettage informatique métier relatif aux process de recouvrement

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 4 days ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 2,000 awards for Business services in France.

Median award
€111,490
Middle half of past awards
€53,039 to €300,314

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Electricité De Strasbourg SA

France

notices in the register
12
awards
7

Recent awards

5 open tenders right now

Market context

open now in Business services
7,511
median open notice
€325,413

Who wins in this market

Many suppliers

France · Business services

different companies won awards here
4,028
of the awards went to the three most frequent winners
1%
winners of the last 12 months were new here
2,901 of 3,160
buyers awarded contracts here
2,540

Based on 5,782 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners. New: no award from the same buyer or market in the two years before.

Competition

tenders per lot on average (open and restricted procedures)
9.4
of those lots received a single tender
9%
of the awards went to companies based in another country
2%
of the tenders came from another country
8%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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