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Aperlena

France - IT assistance and consulting services: support for measuring satisfaction with the digital offering, including implementation, deployment, analysis, engagement and related tools

Original France - Services d'assistance et de conseils informatiques - Prestation d’accompagnement de mesure sur l’offre digital : mise en place, déploiement, analyse, animation et outils associés.

Open Contract notice No deadline published
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The Aperlena Verdict

Open race

No supplier dominates: 5 different companies have won the last 5 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Based on 5 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

RATP, based in France, is procuring support services for its annual employee satisfaction survey concerning its digital offering. The contract involves setting up and running a survey sent to all employees with a professional email address to assess the perceived quality of digital services and to feed a continuous improvement loop covering data collection, analysis and action plans. The buyer intends to establish a framework agreement with single-award purchase orders, with no minimum value and a maximum value of 620,000 euros. Services are expected to start on 28/04/2026. No submission deadline is stated in the notice.

Description

Le présent avis vise à mettre en place un accord-cadre à commandes mono-attributaire sans montant minimum et avec un montant maximum de 620 000 € , ayant pour objet une prestation d’accompagnement dans la démarche annuelle de mesure de la satisfaction des collaborateurs relative à l’offre digitale de la RATP. Cette démarche repose sur un sondage adressé à l’ensemble des agents disposant d’une adresse professionnelle, visant à évaluer la qualité perçue des services numériques et à alimenter une boucle d’amélioration continue structurée autour du recueil, de l’analyse et de la mise en place de plans d’action. La date prévisionnelle de démarrage des prestations est fixée au 28/04/2026. La présente consultation s’inscrit dans le cadre de la mise en place d’un accord-cadre à commande mono-attributaire sans montant minimum et avec un montant maximum 620 000€, ayant pour objet une prestation d’accompagnement dans la démarche annuelle de mesure de la satisfaction des collaborateurs relative à l’offre digitale de l’entreprise. La date prévisionnelle de démarrage des prestations est fixée au 28/04/2026.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

163 open tenders right now

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
Groupement NOKIA NETWORKS France/INEO UTS/AVANTIX 1 €40.8M May 2026
CAPGEMINI TECHNOLOGY SERVICES 1 €16.1M Feb 2026
AVANTIX 1 €4.5M Jul 2026
CS2R Availability Services 1 €3.5M Jan 2026
CAPGEMINI TECHNOLOGY SERVICES; DEODIS 1 n/a Feb 2026

Based on 5 awards with a linked company profile over the last 5 years.

What this buyer has paid before

Based on 4 comparable contracts this buyer awarded in this sector over the last 4 years.

€4.2M
Lower quartile
€10.3M
Median award
€22.3M
Upper quartile

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    • Scope and criteria: The description was expanded. Re-read it before you bid.

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Market context

Avg. open tender · IT services
€26,216,434
5,322 open across Europe right now
Buyer track record on Aperlena
239 notices tracked · 70 awarded
€413,250,900 in awarded contracts

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