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Find a Tender Service (UK Cabinet Office / Crown Commercial Service) verified 5 days ago Contract notice

Tender for Community Family Help Service for Children and Families in Herefordshire

Open United Kingdom Health & social work

Buyer Herefordshire Council

34 days left

Key facts

Closes
12:00 (UTC)
Estimated value
€3.8M
€3,780,495 · converted from GBP
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 40 days
  4. Awarded pending

Bidding window

39 days from publication to deadline

Usual length

Notices of this kind (United Kingdom, open procedure, above the EU threshold) give a median of 30 days, half of them between 26 and 36 days, based on 1,847 notices of the last two years.

This buyer usually gives 28 days (median of its last 13 calls for tender).

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Summary

Machine-generated summary

Herefordshire Council is procuring a provider to deliver a countywide Community Family Help Service for Children and Families, aligned to the Families First Partnership reform in Herefordshire. The service will offer a single, integrated early support service for families with multiple and/or complex needs, acting as Family Help Lead Practitioner for most supported families, plus work on reducing parental conflict and training for other professionals. The contract starts in April 2027, running at least 3 years with an option to extend by up to 2 more years. Interested providers should follow the published procedure to bid.

Description

Herefordshire Council is seeking to appoint a single provider to deliver a countywide Community Family Help Service for children, young people and families with multiple and/or complex needs who require Family Help support. The Service will provide targeted, relationship-based, whole-family interventions that promote resilience, improve outcomes for children and help prevent escalation into statutory services. The successful Provider will act as a key delivery partner within Herefordshire's Family Help model, providing Family Help Lead Practitioners, coordinating multi-agency support, undertaking Family Help assessments and plans, and working closely with statutory, community and voluntary sector organisations. The Service will support a minimum of 150 Family Help referrals and 30 Reducing Parental Conflict cases per annum and will include the delivery of partnership training to strengthen local practice. The contract is expected to commence on 1 February 2027, with an initial mobilisation and implementation period prior to service commencement on 1 April 2027. The initial contract term will be three years, with an option to extend for up to a further two years. The procurement is being conducted under the Procurement Act 2023 using the Open Procedure and is subject to the Light Touch Regime. The maximum available Contract Value for the core Community Family Help Service is £1,550,000 (excluding VAT) over the full potential 5-year term. Subject to demand, additional funding and internal governance, the Council may also purchase additional referrals and/or training up to a maximum value of further £1,650,000 (excluding VAT). These additional purchases are not guaranteed. The maximum potential Contract Value is therefore up to £3,200,000 (excluding VAT). Note the service is being partially funded by Department for Education Grants. TUPE information: TUPE is expected to apply to this contract, and bidders should ensure that the implications of TUPE, including the associated employment and cost implications, are fully considered and reflected in their tender. Bidders must request access to the TUPE information well in advance of the tender closing date. To access the Employee's information, bidders are required to complete and sign the Completion Document 5 (TUPE Confidentiality Letter Agreement) included within the tender pack, and return it via ProContact messaging system at www.supplyingthesouthwest.org.uk. The TUPE information will be provided following receipt of the completed agreement. Bidders are responsible for ensuring that they request the TUPE information sufficiently early to enable them to take it into account when preparing their Tender. Failure to request or review the TUPE information will not relieve the successful Bidder of its obligations in relation to TUPE.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €3.8M.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in Health & social work.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    34 days left, 25 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €57,312 and €489,228.

  6. Your call:

    Do we know this buyer?

    The buyer has 65 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid.
  • Documents in English.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Report an error in this notice

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 5 days ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

View the official notice

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 275 awards for Health & social work in United Kingdom.

This notice
€3.8M
Median award
€138,261
Middle half of past awards
€57,312 to €489,228

The estimate is larger than three in four past awards.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

Herefordshire Council

United Kingdom

notices in the register
65
awards
45
awarded in total
€8.5M

Who wins its contracts

Many suppliers
different companies won its awards
39
of the awards went to the three most frequent winners
13%
of its calls state an estimated value
100%

Based on 45 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, Health & social work - United Kingdom

Company Wins Total awarded Last win
CARE LINE HOMECARE LIMITED 28 €1.9M Sep 2026
SPRINGFIELD HOME CARE SERVICES LIMITED 22 €1.6M Sep 2026
People Asset Management Ltd 9 €3.1M Aug 2026
ID MEDICAL GROUP LIMITED 7 €524,843 Oct 2026
Medinet Clinical Services Ltd 5 €1.6M Oct 2026

Based on 602 awards with a linked company profile over the last 2 years.

6 open tenders right now

Market context

Larger than 73% of the open notices in Health & social work across Europe.

open now in Health & social work
1,658
median open notice
€808,346

Who wins in this market

Many suppliers

United Kingdom · Health & social work

different companies won awards here
467
of the awards went to the three most frequent winners
10%
buyers awarded contracts here
223

Based on 597 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Title
    Was: Community Family Help Service for Children and Families in Herefordshire
    Now: Tender for Community Family Help Service for Children and Families in Herefordsh...
    Status
    Was: Upcoming
    Now: Open
    Estimated value
    not stated
    Now: €3,780,495
    Submission deadline
    not stated
    Now: November 17, 2026, 12:00
    Scope and criteria
    The description was expanded. Re-read it before you bid.
    Estimated value
    not stated
    Now: €3,200,000
  2. Title
    Was: Family Help Service for Children and Families in Herefordshire - Meet the Buyer...
    Now: Community Family Help Service for Children and Families in Herefordshire
    Status
    Was: Open
    Now: Upcoming
    Scope and criteria
    The description was expanded. Re-read it before you bid.
    Procedure
    not stated
    Now: Open procedure
  3. Status
    Was: Upcoming
    Now: Open
  4. Status
    Was: Open
    Now: Upcoming

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34 days left

Open notice

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