Summary
Machine-generated summaryPalma City Council in Spain is procuring a comprehensive support service for its User Service Centre (CAU). The contract covers user support, incident management, technical coordination, workstation maintenance and maintenance of the ticketing system, together with compliance with Service Level Agreements (SLA). The CAU is defined as a single, indivisible functional unit from a technical and operational point of view. Interested suppliers should consult the full tender documents for deadlines, values and participation requirements.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 week ago
More from this buyer
Full buyer profile7 open tenders right now
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- Construction materials and related items - Supply of various materials, machinery and civil works tools and rental of machinery and/or accessories for municipal brigades of the Department of Infrastructure and Accessibility of Palma City Council 7 days left
Who usually wins this buyer's contracts in this sector
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| EULEN, S.A. | 1 | €1.3M | Feb 2026 |
| MOTORSERVICE SPAIN SL | 1 | €166,000 | Dec 2025 |
Based on 2 awards with a linked company profile over the last 5 years.
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Market context
- Avg. open tender · Repair & maintenance services
- €8,606,381
- Buyer track record on Aperlena
- 95 notices tracked · 43 awarded
- €21,923,777 in awarded contracts
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