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TED - Tenders Electronic Daily (Publications Office of the EU) verified 1 week ago Contract award

Ελλάδα - Υπηρεσίες παροχής γενικών επιχειρηματικών συμβουλών και συμβουλών σε θέματα διαχείρισης - «Σχεδιασμός Νέων Πρότυπων Υπηρεσιών Φορολογικής Εξυπηρέτησης της ΑΑΔΕ (Rebranding)»

Awarded Greece Attiki Business services

Buyer ΑΝΕΞΑΡΤΗΤΗ ΑΡΧΗ ΔΗΜΟΣΙΩΝ ΕΣΟΔΩΝ

€1.9M awarded value · €1,852,749

Key facts

Awarded
Estimated value
€2.0M
€2,016,129
Procedure
Open procedure
  1. Awarded
  2. Published
View the official notice Watch this tender

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Awarded to

«CHOOSE ΑΝΩΝΥΜΟΣ ΕΤΑΙΡΕΙΑ ΟΛΙΚΗΣ ΕΠΙΚΟΙΝΩΝΙΑΣ»; «ΒΙRDIE ΜΟΝΟΠΡΟΣΩΠΗ ΕΤΑΙΡΕΙΑ ΠΕΡΙΟΡΙΣΜΕΝΗΣ ΕΥΘΥΝΗΣ»

Awarded value
€1,852,749 8% under the estimate of the same lots
Award date
Bid received
1 A single tender
Record with this buyer
4 contracts from this buyer in the register, €7.4M in total

Description

Το έργο «Σχεδιασμός Νέων Πρότυπων Υπηρεσιών Φορολογικής Εξυπηρέτησης της ΑΑΔΕ (Rebranding)»» επικεντρώνεται στη μελέτη, τον σχεδιασμό λειτουργίας και την υλοποίηση των λειτουργικών και τεχνικών απαιτήσεων των νέων «Υπηρεσιών Φορολογικής Εξυπηρέτησης», που αποτυπώνουν και ενισχύουν τη νέα στρατηγική της ΑΑΔΕ. Για την αποτελεσματική υλοποίηση συνολικά του Έργου, η σύμβαση αναλύεται στα κάτωθι Πακέτα Εργασίας: Πακέτο Εργασίας 1: Συντονισμός και παρακολούθηση έργου Πακέτο Εργασίας 2: Στρατηγική Δικτύου & Εμπειρία Πολίτη στα Σημεία Εξυπηρέτησης Πακέτο Εργασίας 3: Διαμόρφωση Υπηρεσιών Φορολογικής Εξυπηρέτησης Πακέτο Εργασίας 4: Σχεδιασμός και Υλοποίηση Επιμορφωτικών Προγραμμάτων Πακέτο Εργασίας 5: Δράσεις Δημοσιότητας και Επικοινωνίας Πακέτο Εργασίας 6: Ψηφιακή Σήμανση (Digital Signage) Η παρούσα δαπάνη χρηματοδοτείται από την Ευρωπαϊκή Ένωση - NextGeneration EU, στο Πλαίσιο του Εθνικού Σχεδίου Ανάκαμψης και Ανθεκτικότητας «Ελλάδα 2.0» (Τίτλος Δράσης: 16291 - Ψηφιακός μετασχηματισμός φορολογικών και τελωνειακών αρχών/ Άξονας 4.1 - Φορολογικά εργαλεία πιο φιλικά για την ανάπτυξη και βελτίωση της φορολογικής διοίκησης), καθώς και από εθνικούς πόρους μέσω πιστώσεων του ΠΔΕ (ΣΑΤΑ 051, Κωδικός Έργου: 2025ΤΑ05100001) με βάση α) την με αρ. πρωτ. 52826 ΕΞ 2025/28.03.2025 ορθή επανάληψη της Απόφαση Ένταξης στο ΤΑΑ (ΑΔΑ: 68ΓΠΗ-ΠΜΔ) του Αναπληρωτή Υπουργού Εθνικής Οικονομίας και Οικονομικών και την με αρ. πρωτ. 1190/08.04.2025 (ΑΔΑ: 6ΝΚ1Η-ΕΦ2) Απόφαση Ένταξης στο ΑΠΔΕ 2025 του Αναπληρωτή Υπουργού Εθνικής Οικονομίας και Οικονομικών και έχει λάβει Κωδικό ΟΠΣ ΤΑ 5225382.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 week ago

What this buyer has paid before

Based on 8 comparable contracts this buyer awarded in this sector over the last 4 years.

This award
€1.9M
Estimated value
€2.0M
Median award
€1.9M
Middle half of past awards
€1.9M to €3.0M

The award sits inside the usual range.

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

ΑΝΕΞΑΡΤΗΤΗ ΑΡΧΗ ΔΗΜΟΣΙΩΝ ΕΣΟΔΩΝ

Greece

notices in the register
60
awards
51
awarded in total
€317.0M

Who wins its contracts

Many suppliers
different companies won its awards
23
of the awards went to the three most frequent winners
27%

Based on 45 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
3.1
of those lots received a single tender
36%
of the awards went to companies based in another country
0%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

Awards most often to

  1. CHOOSE ΑΝΩΝΥΜΟΣ ETAIΡΕΙΑ ΟΛΙΚΗΣ ΕΠΙΚΟΙΝΩΝΙΑΣ; ΕΡΝΣΤ ΚΑΙ ΓΙΑΝΓΚ Μονοπρόσωπη Ανώνυμη Εταιρία Παροχής Συμβουλευτικών Υπηρεσιών; COSMOTE E-VALUE ΥΠΗΡΕΣΙΕΣ CONTACT CENTER ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΙΑ 4 awards €64.9M
  2. «CHOOSE ΑΝΩΝΥΜΟΣ ΕΤΑΙΡΕΙΑ ΟΛΙΚΗΣ ΕΠΙΚΟΙΝΩΝΙΑΣ»; «ΒΙRDIE ΜΟΝΟΠΡΟΣΩΠΗ ΕΤΑΙΡΕΙΑ ΠΕΡΙΟΡΙΣΜΕΝΗΣ ΕΥΘΥΝΗΣ» 4 awards €7.4M
  3. «GRANT THORNTON ΑΝΩΝΥΜΗ ΕΤΑΙΡΕΊΑ ΠΑΡΟΧΗΣ ΦΟΡΟΛΟΓΙΚΩΝ ΚΑI ΣΥΜΒΟΥΛΕΥΤΙΚΩΝ ΥΠΗΡΕΣΙΩΝ» 4 awards €5.4M

2 open tenders right now

Market context

open now in Business services
4,359
median open notice
€215,650

Who wins in this market

Many suppliers

Greece · Business services

different companies won awards here
2,484
of the awards went to the three most frequent winners
2%
buyers awarded contracts here
928

Based on 2,956 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.0
of those lots received a single tender
58%
of the awards went to companies based in another country
15%
of the tenders came from another country
18%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Procedure facts

  • A single tender was received (open procedure).

Facts that procurement researchers and journalists track across public records. None of them is evidence of wrongdoing: each has ordinary explanations, such as a specialised market, an urgent need or a short list of qualified suppliers.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Estimated value
    not stated
    Now: €2,016,129
    Award date
    Was: November 10, 2025
    Now: November 10, 2025

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